With over 20 years of experience, we are the most trusted and established name in affiliate marketing. Since being founded in Santa Barbara, California in 1998, we have been passionate about driving intelligent growth for our clients. Our employees in 15 offices worldwide are dedicated to delivering innovative solutions and strategies designed to drive BIG results. We dig deep and tackle the tough questions for our clients. Alongside marketing powerhouse, Epsilon, and our sister company, Conversant—our access to unparalleled data allows us to offer a truly customer-centric approach to affiliate marketing.
CJ (cj.com) has 258 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Also known as
cj.com
Website
cj.com
Category
Sales & Marketing
Location
Santa Barbara, California
Listed on Five Star Index
2026
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Most recent review: October 2026.
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DO NOT USE CJ.com UNLESS IT IS YOUR GOAL TO GIVE AWAY FREE ADVERTISING TO THEIR AFFILIATES.
I signed up to use CJ.com while building readership of a family focused website and LOCATE REAL SPONSORS. To test the advertisers services or products I and my website designer purchased services from two affiliate sponsors. In spite of making CJ.com and the company that owed me the largest (hundreds of dollars) commission payment aware of the fact that the company has yet to be paid any of the money due even allowing them over 18 months to do the right thing and pay their bill. DO NOT USE CJ.com UNLESS IT IS YOUR GOAL TO GIVE AWAY FREE ADVERTISING TO THEIR AFFILIATES.
WA
Waqar A.
If there would be a less than 0 I would…
If there would be a less than 0 I would give that rating.
I joined CJ platform 6 months ago and hardly struggling Made first $50 by joining a opera cashback affiliate program which pay $0.50 per lead. Was expecting payment on pay date but they issue only $2.50(which can'tbe withdraw) and my rest of income still lock it has been 2 month as well not got any support email related this after sending couple of emails and issue tickets.
VC
Vinicius C.
Where is my money? no support
I've been trying to make my withdrawal for months, I've already opened several tickets and I only have one automatic response to my ticket. There is no support or help, I wasted time and money on the platform that doesn't pay me. Don't believe positive reviews saying that negative reviews are fake. It makes no sense for thousands of negative reviews to be fake.
Don't trust this platform, I'm very frustrated.
ticket support # 01601599
DF
David F.
The only reason I still keep trying is…
The only reason I still keep trying is that I want to be an affiliate for booking.com. The user experience with this site is terrible. I can't activate my account, customer support not working.
SA
Sofía D.
Site doesn't work
Site doesn't work, is impossible to activate my account as the page seems to be broke. I reached out to customer services and never got an answer. Seems like a fraud.
IS
Information S.
CJ.Affiliate Scam
In a recent experience, my advertiser account with CJ Affiliate was abruptly canceled, notably following a three-month delay in commission payments for sales generated for their client. This action raises serious concerns regarding CJ Affiliate's commitment to fair and transparent business practices. Such delays and subsequent cancellations not only undermine the trust of affiliates but could also be detrimental to the reputation of their clients, who might not condone these practices. This scenario serves as a cautionary tale for aspiring affiliate marketers, suggesting that reliance on CJ Affiliate may entail unforeseen risks and challenges. It also prompts clients of CJ Affiliate to reconsider the alignment of such practices with their brand values and the potential impact on their relationships with both affiliates and customers. This experience reflects a need for greater accountability and ethical standards in the affiliate marketing industry, advocating for a business environment where transparency and fairness are not just promised, but consistently delivered.
Highly recommend looking into Flexoffers.com and Shareasale.com before wasting time and resources on a company that will go to great lengths to avoid paying you the commissions you have earned.
AR
Ans R.
I was scammed out of approximately $700…
I was scammed out of approximately $700 by the CJ team. After working hard for two months to promote their brands, I earned around $700 in commissions. However, when I tried to withdraw my balance, I was informed that I needed to fill out some tax forms. I completed the forms, but was then told that I would have to wait several weeks for verification. When I tried to contact them to inquire about the status of the tax forms and why it was taking so long, they banned me. When I called to inquire about the ban, they told me it was done by the quality team. I was shocked and asked why the quality team would ban me. They explained that the quality team had discovered that some of my sales were made from countries outside of the designated areas, which violated the terms of the contract and led to the ban. So essentially, the only mistake I made was generating sales from areas that were not desired by them, even though it was still possible to make sales and get paid. They ignored this and said the ban was final. Can you believe this legal scam? I reached out to the brand I worked with, and they informed me that they had no problem with selling globally, and that this move was likely made by the CJ team to keep the commissions for themselves. In response, I have decided to start a negative campaign next week. Just as I spent money and energy promoting them, I will now spend the same amount of effort in telling the truth. Before doing so, I wanted to confirm whether or not this ban was final and if they would refund all the transactions I made and the commissions I generated. However, they are simply ignoring me because they don't want to refund the sales I made; they just want to keep the commissions for themselves and kick me out. Furthermore, in their legal messages, they mentioned that I am not legally allowed to share screenshots of their emails or I could be taken to court. I have never seen a mafia-like operation like this before. They are blackmailing me to go public and speak out, while also preventing me from accessing my own data, my previous commissions, and my right to tell the truth. I sincerely hope that Trustpilot will honor me by making this review public and accessible, so that I can update it and inform people around the world who come here to leave honest feedback without fear of being blackmailed.
SC
Scott
Really limited API functionality
Really limited API functionality, really poor customer service, unfortunately I cannot recommend them.