City Sightseeing New YorkReviews of citysightseeingnewyork.com

Great value for money, worked for all the attractions, although some food places like applebees didn't accept it. Easy to use and would highly recommend.

I purchased two 72-hour bus tour tickets for all routes for my parents which included one day hop-on-hop-off on the city sightseeing ferry. On the day they first used the ferry, one staff member wrote the date on both passes (which were stapled together as given to us) but he/she wrote the date wrong on one of the passes (11/11 instead of 11/16). My parents didnt notice this. They got off at one stop, walked around, then took the ferry again without problems. the next stop was Brooklyn. When they later again wanted to take the ferry back, they were denied boarding and were rudely asked to step away. He didnt check that the other pass had the correct date. And even the date on which we got the passes was printed on them and it was 11/13. So it was not at all possible that the pass could have been used on 11/11. My parents had to wait in the cold for the next ferry and luckily that person didnt check the dates and they could get back. Because of this the whole experience with CitySightseeing was ruined. The guides on the buses were ok. Some were trying too hard to be funny but they failed. The bus experience was fine but it takes a long time for one route specially if you take a bus in the rush hours. So I would recommend using the metro to save time if you have already been on that part of the bus route before. The Freestyle pass which I used can be recommended. It offers great flexibility as you can choose attractions on the go. But within 3 days, one cannot see a lot of attractions (unless you use a couple of them for the dining stuff).

excellent service, always on time. we took all trips and we recommend them if you want to enjoy your stay and take advantage of time spent in ny

We reserved the hop on/hop off uptown and downtown tours. We got on in Times Square and rode on top all the way to Battery Park and then back up again. It was cold. We sat under the scratched up plastic covering area, and moved our way up as people left. By the end of the up to downtown ride, we were able to move in to the very front, where the view is amazing and less scratched. It was so fun!! Great way to see the city. Our guide was very vocal, had a great NY accent, and had no problem putting rude people in their place. She was very opinionated and interactive. We tipped her. It was an experience we will never forget.

I was so excited to go to New York and have fun so I bought the 48 hr hop-on hop-off tour. I was so disappointed because the staff doesn't seem to be helpful. I approached them to ask for directions and suggestions for the next stop. They were very friendly when I first approached them, and asked me if I want to purchase a tour package. Their friendliness changed when I said I have already purchased one and I just need help with directions. They almost didn't want to help me and just made me cross the street and told me to catch the next bus, without clear directions. I ended up using the "Via" app. I only boarded the bus once, which is so sad and is absolutely not worthy of the price I paid. The staff at the empire state office where I bought the ticket was so kind and helpful though. Other than that, no bueno.

Overall the tour was "tour"ible... traffic was crazy and there was no heat to be found anywhere on the bus... seriously why would they not have heat running at least under the seats. The guide was nice but we sat so long in traffic that he ran out of things to say... definitely wouldn't spend the money on this again... rather take the train and walk through the city!!!

The tours were good we choose the 2day pass. The only thing that was really frustrating is that we bought the tickets online with a very small discount then still needed to go to the office to get the receipt. We waited in that line for a hour. In Los Angeles we used city sight seeing aswel and bought the tickets online and got the receipt printed on the buss which is way more convient.

We had a large group of eight and throughout two days had 4 guides, two were wonderful middle aged blond haired gentlemen, other two were birds that you couldn't understand, one that was so rude to my group I had asked for his name..he and the driver would not give out