Farish Huned K.
Unprofessional behavior of staff
I purchased two 72-hour bus tour tickets for all routes for my parents which included one day hop-on-hop-off on the city sightseeing ferry. On the day they first used the ferry, one staff member wrote the date on both passes (which were stapled together as given to us) but he/she wrote the date wrong on one of the passes (11/11 instead of 11/16). My parents didnt notice this. They got off at one stop, walked around, then took the ferry again without problems. the next stop was Brooklyn. When they later again wanted to take the ferry back, they were denied boarding and were rudely asked to step away. He didnt check that the other pass had the correct date. And even the date on which we got the passes was printed on them and it was 11/13. So it was not at all possible that the pass could have been used on 11/11. My parents had to wait in the cold for the next ferry and luckily that person didnt check the dates and they could get back. Because of this the whole experience with CitySightseeing was ruined. The guides on the buses were ok. Some were trying too hard to be funny but they failed. The bus experience was fine but it takes a long time for one route specially if you take a bus in the rush hours. So I would recommend using the metro to save time if you have already been on that part of the bus route before. The Freestyle pass which I used can be recommended. It offers great flexibility as you can choose attractions on the go. But within 3 days, one cannot see a lot of attractions (unless you use a couple of them for the dining stuff).