CityShadeReviews of cityshadecompany.com

From the free samples to the final product, our whole experience using city shade was great! The Roman shades and roller blinds are perfect in our space and do a great job blocking our the light. They are good quality and made well. Very happy with them and the price.

Have not received my order. Last email that was sent said should be expected around April 28th. Today is May 8th and no order. Poor customer service

I was pleased to have received emails telling me that my order was received, another that told me when it was being made and then again when it was complete and being shipped. The shade is very high quality and cut exactly as it was ordered. The only issue was my error in choosing 48” long. I have no idea how I didn’t catch my typo, it was supposed to be 58”. I checked my order details twice! Hopefully in the near future I will order it again with the corrected length.

I really really like the product. The only issue it takes a little longer to get the product... but it woth the Wait. But I think the delivery time. Or time frame to received the product should be faster. Love the quality. Great and good product. They should sell it at Amazon.

Customer service was great and my blackout shade is quality!

Great product and customer service, but my most recent order arrived without all the necessary hardware to install. Company overnighted it but I had to pay my installer a trip charge and reschedule him.

They were responsive to my concerns and questions- articulate and clear with their recommendations, and everything worked out exactly as they said it would. I only have one last inquiry that was never responded to and that is installing the cord keeper on my blinds, I emailed but didn’t it hear back from them. UPDATE: City Shades responded right away to my cord keeper issue. Working late on a Friday they sent me instructional videos and on Monday I have no doubt they will send out the new cord keeper that is appropriate for my type of window- they were not at fault in this I just have an unusual window design that’s all. Customer service top notch!

I’ve ordered these types of blinds, zebra shades, from your company and one other. Your blinds are sturdy and well made. The other companies Not so much. You were also 1/3 the price of the others. They are perfect in every way and look fantastic in the room