City BeautyReviews of citybeauty.com

Response from City BeautyApr 16, 2024

Thank you for taking the time to write us a review, Jeannette. We're sorry to hear this! We always want you to love the product and receive it right away. Our customer support team has sent over tips on how to get the best results using Line Blurring Wrinkle Filler as well as return instructions via email.

Response from City BeautyApr 23, 2024

Hi Jacqueline - definitely not the kind of service and experience we'd like to provide! We always want you to love the product, but understand not every product may work for everyone. Our customer support team will be happy to provide tips on how to get the best results using City Lips as well as return instructions if you'd like to take advantage of our 60-day money back guarantee. They can be reached by email at [email protected] or by phone at 1-800-347-1558

Response from City BeautyApr 8, 2024

We appreciate you taking the time to write us here, Geraldine. Because everyone is different, some people may experience results sooner than others — and that’s why we’re happy to offer a 60-day Refund Promise on every City product. Many users have reported seeing the most significant results after using twice a day, for 30 days. One of the customer support guys reached out and assisted you with this one. Feel free to drop them a reply if you need further help.

Response from City BeautyApr 9, 2024

Hi Graciela - Thank you for sharing your feedback! We're sorry to hear that you have had a less than satisfactory experience with receiving your order. We'll be sure that our product development team is aware of our valuable feedback. Our customer support team will be happy to assist - they can be reached by email at [email protected] or by phone at 1-800-347-1558.

Response from City BeautyApr 9, 2024

Thanks for taking the time to send us feedback, Anne. We always want you to love the product, but understand not every product may work for everyone. Our customer support team will be happy to assist. They can be reached by email at [email protected] or by phone at 1-800-347-1558.

Response from City BeautyApr 9, 2024

We're sorry to hear this, Terri. We always want you to love the product, but understand not every product may work for everyone. Our customer support team will be happy to provide tips on how to get the best results using City Lips as well as return instructions if you'd like to take advantage of our 60-day money back guarantee. They can be reached by email at [email protected] or by phone at 1-800-347-1558.

Response from City BeautyApr 9, 2024

We're sorry to hear this! We always want you to love the product and shipping service. Our customer support team will be happy to assist. They can be reached by email at [email protected] or by phone at 1-800-347-1558.

Response from City BeautyMar 18, 2024

Hi Debbie - we appreciate your feedback! We're sorry to hear that you have had a less than satisfactory experience with shipping. We'll be sure that our team is aware of our valuable feedback. We've been able to create or improve several of our products with the help of our community. Our customer support team has reached out via email. Feel free to drop them a reply if you need further assistance.