City BeautyCity Beauty is a luxury skincare brand passionate about developing products that use clean, research-driven ingredients to target specific aging concerns. Our goal is to help our customers feel empowered, confident, and youthful — so their best selves can shine through.
City Beauty (citybeauty.com) has 2,870 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Berenice
The gloss is great, the lip oil is ok. Cost seems a bit much though
Response from City BeautyApr 22, 2025
Thank you for taking the time to write us a review, Berenice. If you need help with your City Lips purchase, our customer support team will be happy to assist. You may reach them via email at [email protected] or by phone at 1-800-347-1558
User
It is very sticky. I feel like the wear is decent. Little goes along way. I don't know about my lips being more plump though.
Response from City BeautyApr 29, 2025
We're sorry to hear this! We always want you to love the product, but understand not every product may work for everyone. Our customer support team will be happy to provide tips on how to get the best results using City Lips as well as return instructions if you'd like to take advantage of our 60-day money back guarantee. They can be reached by email at [email protected] or by phone at 1-800-347-1558.
Terri M.
I have been using the plumping lip gloss daily for 6+ weeks daily and have seen a small difference. That being said, My upper lip has seen a small increase in fullness.
Response from City BeautyApr 3, 2025
Thank you for sharing your feedback, Terri. Good to hear the difference that the product made. We'll be sure that our product development team is aware of our valuable feedback.
Sharon R.
I love your products however I live in Canada so have to pay for shipping. Going forward I will have to purchase locally.
Response from City BeautyNov 18, 2024
We're delighted to hear you love City Beauty products, Sharon. Thank you so much for this feedback. In the future, we'll see what we can do for you to buy our products in Canada locally.
customer
Ordering was easy. I haven’t used all of the products yet so I can’t really tell you how they work.
Response from City BeautyNov 13, 2024
We appreciate you taking the time to leave us a review. Feel free to reach out if you need us. Our customer support team can be reached by email at [email protected] or by phone at 1-800-347-1558
Kari
I ordered the City lips (I thought BOGO). Apparently there was a ‘code’ to use and I just thought I got a free one with purchase. These lip glosses are fabulous. I was just disappointed, because I love the BOGO! Great value.
Response from City BeautyNov 15, 2024
Hi Kari, we appreciate you taking the time to write us here. Our customer support team reached out via email and confirmed your BOGO order. Don't hesitate to drop them a reply if you need further assistance.
Veronique D.
Je suis heureuse de voir le résultat de mon baume a lèvre qui pulpe mes lèvre en quelques minutes. Ca donne un bel effet naturel. Jaimerais que l'effet dure plus d'une journée mais je n'ai qu'à remettre du baume pour les repulper de facon naturel, alors ca me convient tres bien. Merci
Johanna B.
I love this lip treatment. I have very thin, dry lips and this is the best lip balm and gloss in one that I have ever used. Nothing else lasts as long as this! I wouldn’t say that it looks like a cosmetic filler or surgical intervention but there is a noticeable difference after it is applied.
Response from City BeautyNov 11, 2024
Thanks a lot for taking the time to write us a review, Johanna. You deserve only the best.
