Jan B.
Customer service is the worst ever!!
I am deeply disappointed with city beauty. I purchased products from their website and via their Amazon store. The ultra dry oil dispensing dropper is faulty and will not dispense the product. I requested assistance from city beauty on Amazon and the city beauty website to no avail. Everyone was quick to point their finger at the other company representative for assistance. I have bought many, many of their products, but am canceling all future purchases due to their lack of attentiveness and assistance. It’s clear by the below response they never read my review. They just don’t listen or care. Don’t waste your time and money.
Response from City BeautyJan 21, 2024
Hi Jan - we're sorry to hear this! We always want you to love the product, but understand not every product may work for everyone. Our customer support team has sent over tips on how to get the best results using Ultra Firming Dry Oil as well as return instructions via email.



