Tanitta B.
I would highly recommend the tour if …
I would highly recommend the tour if you are looking for discounted high end designer stores, it’s also a great way to visit two countries for a fraction of the price. However I do have some recommendations. It was not easy to locate the meeting point from the print off voucher. As a tourist, new to Italy it wasn’t obvious that there was more than one road named the same thing. Putting Milan City Center would have be easier to find. That is where I eventually ended up and inquired about where the bus was. The staff were very helpful and directed me to the bus which was taking off but he kindly came back for us. The coach ride was comfortable and very quick considering and we had ample time to shop (5 hours). However the ‘free Wi-Fi’ offered on board didn’t work on the way there or back. It would also be an idea to let shoppers know that it is Francs used in Switzerland so to get more for their money ideally change some Euros into Francs as all change is given in Francs.
Response from City DiscoveryJun 5, 2017
Hi Tanitta, Thank you for your feedback regarding the "Foxtown Outlet Shopping Tour from Milan". We are sorry to hear that you encountered a bit of difficulty finding the meeting point of the activity. Our content team had been instructed to clarify this information on our vouchers and website to avoid having the same problem with with our other customers. As for the WiFI on the bus, we have reported this concern to our tour operator in Milan to investigate the problem. On the other hand, we are pleased to inform you that we have issued a 50% refund back to your credit card as the tour you booked had a Rebate review promo (buy 1, get 1 free). Please allow 3-4 banking days for the amount to reflect into your account. We hope you will still continue to book with us in your next travels! Best regards, City Discovery Team



