Alissa R.
Eric went above and beyond
Eric went above and beyond! He constantly kept in touch and monitored my puppy the entire time. He shopped for supplies and was trustworthy.

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Alissa R.
Eric went above and beyond! He constantly kept in touch and monitored my puppy the entire time. He shopped for supplies and was trustworthy.
Ashlyn H.
Quick response to issues when they happened, fast response from people shipping, good prices from shippers
Jitu S.
Thanks for setting us up with a great shipper! We had a wonderful experience with Karen and will plan to work with you again for future shipment requests.
Darryl Deej P.
It was so easy to write out what i was shipping and since I was able to look at the people bidding it was so easy to pick who I wanted to use.
Dianne B.
I'm glad there is this service. The site was a little difficult, but the driver helped me every step of the way.
Erin R.
I was initially nervous to trust strangers transporting a kitten 1,000 miles, but it seemed to be a worthwhile option. Through CitizenShipper, I was quickly connected to a choice of available transporters. The one I selected was responsive and kept me updated the entire trip. Very pleased with my experience!
Deborah A.
I had a boat shipped across the country and had major problems with the shipper who gave me a bid on CitizenShipper. I feared that I would not receive the boat and needed to discuss the problems with them multiple times. There is no contact number so you need to send everything via email. I ended up getting my boat, although a generator was stolen from the stern which was anchored and wired in. CitizenShipper sided with the shipping company who claimed it must have fallen off. (It had been dismantled.) The deceptive practices of this shipping company was criminal and the fact that CitizenShipper keeps them as an option for customers is deplorable. I would expect them to listen to first hand experiences from those of us who were lied to, deceived, and ripped off.
Response from CitizenShipperAug 27, 2018
Hey Deborah, we are very sorry to hear about your experience with the driver you connected with on CitizenShipper and the bad experience you had. After receiving your complaint on the driver we locked and banned their account while we performed an investigation. Based on the information we received from you and the driver our understanding of the matter was that: 1. The driver successfully shipped your boat. 2. That the boat was delivered without the generator 3. That the driver claimed that the generator fell off during the transport. 4. That you had signed a contract with the driver stating "All loose parts, fragile or protruding accessories, .....must be removed or properly secured. Any parts that falls off in transit is the customer responsibility". We have a copy of this signed document. From our investigation we could find no proof that the driver behaved fraudulently or deceptively or any evidence that theft occurred. We also looked at the drivers history on our site and discovered no pattern of similar behavior which is why the drivers account was re-instated. We don't believe we have 'sided' with any party in this case. We do believe that we have looked at the evidence and made a judgement based on what we saw. Once again we are sorry that this has happened and that your experience was not of the highest caliber.
Sean Del G.
Great experience and I would recommend this site and this pet transporter to all of my friends, family and future clients needing a shipper for one of my Boxer Puppies. Sherry is the best!