CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

6,209 approved reviews, newest moderated first

Harmony Belle Y.
Nov 3, 2019
Great service
Great service, found us multiple dog transporters
Response from CitizenShipperNov 8, 2019
Thank you for your great review Harmony :)
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Dionte J. H.
Nov 2, 2019
Great service
Everyone was friendly and clean and my pet arrived in a great time and In one piece. Would recommend.
Response from CitizenShipperNov 8, 2019
Thank you Dionte! :)
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April H.
Oct 31, 2019
Great service and experience will use…
Great service and experience will use again
Response from CitizenShipperNov 8, 2019
Thanks April, we are very grateful for your feedback and look forward to provide you with the same quality of service in the future for all your shipping needs!
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Ellen S.
Oct 31, 2019
I used CitizenShipper to take my dog…
I used CitizenShipper to take my dog from Oregon to Georgia. Finding a driver was very easy and, because the drivers offer bids, I was able to negotiate a price that I could afford. Kala, my driver, was extremely professional, conscientious, and reliable. She is also very good at finding addresses that are usually difficult to find! She sent updates and photos all along the way, and my sweet dog was very comfortable riding alongside her. She drove from Oregon to Georgia with him, where she delivered him to my mom. He arrived very happy and had, apparently, really warmed up to Kala. I would definitely use her and CitizenShipper again!
Response from CitizenShipperNov 8, 2019
Thank you for you awesome review Ellen! We join you in welcoming your sweet dog to his new home and wish your mom the best holiday season with him :)
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Sarah F.
Oct 31, 2019
They have fast, friendly customer service
They have fast, friendly customer service. My own qualm is that their website is designed very poorly. Once you submit a shipping request you enter into chat windows with people who submit quotes. You can't see other parts of their website - it is just terrible design. But, don't let the design deter you. This is a good company and I found a reliable pet transport co. on their website.
Response from CitizenShipperNov 8, 2019
Thank you for your honest feedback Sarah, and for your kind words and recommendations. We are hard at work in always improving our user experience, and we therefore always appreciate constructive criticism. We hope to have you as a loyal customer for all of your future shipping needs.
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Gregg W.
Oct 30, 2019
I needed someone to drive my pup back…
I needed someone to drive my pup back to me. I searched this site and immediately recieved competitive bids. Great experience!
Response from CitizenShipperNov 8, 2019
Thank you Gregg, we're glad to hear you were able to get reunited with your pet with minimum anxiety during the journey. We appreciate your recommendations and look forward to have you use our services again in the future :)
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Brooke H.
Oct 29, 2019
Look no further for your service needs
Look no further for your service needs. They are extremely communicative, friendly and punctual. She was always available via phone with my questions/concerns. She sent numerous updates along the journey even with pictures. Would highly recommend and will use again in the future!
Response from CitizenShipperNov 8, 2019
Thank you for your review Brooke, we appreciate your recommendations and look forward to have you use our services again in the future :)
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Wilma
Oct 28, 2019
Fast !
Fast !! To the point which I live and will deliver sooner then expected
Response from CitizenShipperNov 8, 2019
Thank you Wilma! We sincerely appreciate your confirmation that we were able to offer a personalized, fast and reliable solution for your shipping needs :)
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