CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

6,209 approved reviews, newest moderated first

Tina L.
Feb 6, 2020
Liberty's Transport got Rex the 9 week…
Liberty's Transport got Rex the 9 week old English Mastiff from Texas to Washingtonsafe and ahead of schedule.No little feat since he weighed 30 lbs but was really just a baby.They took time for him to get used to him.And they were very kind and friendly.Their appearance was neat and clean.I trusted them to come into my home and I trusted them with Rex.
Response from CitizenShipperFeb 11, 2020
Thank you Tina, we hope you're enjoying the time with your fur baby and we appreciate the kind words and recommendations :)
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Michael M.
Feb 5, 2020
Citizen Shipper is the best site to…
Citizen Shipper is the best site to find a qualified shipper and multiple quotes the same day, even withing minutes. Had a Snow Blower shipped from TX to MN all without a hitch. Mathew who operates the site, returned my call within a day to answer inquiries about the process and the shipper I was about to hire. Recommend Citizen Shipper be your first choice for your shipping needs. Mike
Response from CitizenShipperFeb 11, 2020
Thank you very much Michael, we hope that the snow blower will help you keep your driveway nice and clean this winter! :)
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Tulih A.
Feb 4, 2020
The pick up and drop off was timely…
The pick up and drop off was timely despite the adverse weather conditions during shipping. I got updates each step of the process.. they made it seamless. thank you for this experience. I'll use your service again.
Response from CitizenShipperFeb 11, 2020
Thank you very much Tulih, we are very happy to hear that you've found the experience of using CitizenShipper easy and seamless. :)
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Jenny G.
Feb 4, 2020
Driver was reasonably priced
Driver was reasonably priced, delivered our puppy In a reasonable amount of time with good communication. The fee you pay the driver is separate from the fee you pay the service. This was our 1st time using this service and will probably use it again in the future if we needed to
Response from CitizenShipperFeb 11, 2020
Thank you very much for your feedback Jenny, we sincerely appreciate your kind words and look forward to help you choose the best driver for your needs in the future! :)
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Andriana J.
Feb 3, 2020
Got my puppy fast and safely
Got my puppy fast and safely. The driver kept me informed and made sure my puppy was okay the entire trip!
Response from CitizenShipperFeb 4, 2020
Great news Andriana! We're very happy to hear you've had such a pleasant experience booking a transporter on our website :)
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Marcus J.
Feb 2, 2020
Great deal here
Great deal here. No issues. Delivered on time.
Response from CitizenShipperFeb 4, 2020
Marcus, thank you for your feedback, we're glad to hear that your delivery was completed safely and according to the schedule. We look forward to help you book a transporter for all of your future shipments :)
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Joy Collier S.
Feb 2, 2020
great Experience
Great idea! Never thought I’d have a puppy shipped. She arrived safe and sound! The driver was great about updates!
Response from CitizenShipperFeb 4, 2020
Thank you Joy, we're happy to hear you were happy with the whole process and we appreciate your feedback :)
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Jodi JD F.
Feb 2, 2020
Site was easy to navigate
Site was easy to navigate. Found a great transporter at a fair price. Would use them again.
Response from CitizenShipperFeb 4, 2020
Thank you Jodi, we are happy to hear that you've found this experience to be easy and affordable, and we look forward to assist you in finding a transporter soon! :)
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