CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

6,209 approved reviews, newest moderated first

Nan McGee S.
Mar 31, 2020
Beyong the call!
This application provided immediate help when we were in a very tight spot! The other shippers scheduled to send things with our driver cancelled, leaving us as the only one. This made a cross country drive unfeasible. However, our driver, Hakki, was amazing and actually flew our puppy to us when the country was shutting down to travel. We are forever grateful! Highly recommend CitizenShipper!
Response from CitizenShipperApr 15, 2020
Thank you for your review, we're happy to hear that you had received the offers from drivers so quickly and that you were able to find one according to your needs and budget. Do not hesitate to use our marketplace again whenever you need anything transported. Stay safe! :)
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Lisa A.
Mar 31, 2020
I have personally used them great…
I have personally used them great experience
Response from CitizenShipperApr 15, 2020
Thank you Lisa!
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Sash C.
Mar 30, 2020
I just was really excited to be able to…
I just was really excited to be able to use the Citizen Shipper, especially my driver Michael, to bring my puppy home. The service was easy to use and there were many options of drivers and solutions. Very professional and easy to use.
Response from CitizenShipperApr 15, 2020
Thank you for your recommendation, we are happy knowing that you were able to find service providers on our site to be safe and reliable, and we look forward to assist you in booking another driver any time you need anything transported. Stay safe! :)
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Drizzy N.
Mar 30, 2020
I definitely recommend Citizenshipper…
I definitely recommend Citizenshipper for transportation on animals. I got a lot of great quotes very quickly. I was able to move my puppy from Tennessee to Maryland easily with the help of citizenshipper!!
Response from CitizenShipperApr 15, 2020
Thank you for your feedback, we sincerely appreciate the kind words and recommendations and we will look to assist you finding a driver for any future shipping needs! Stay safe :)
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CONNIE S.
Mar 29, 2020
Hezekiah Merchant was very kind &…
Hezekiah Merchant was very kind & professional. He kept me informed during the entire trip starting with a video at pick up and several pictures as they traveled. I recommend he and his girlfriend, they make a terrific team.
Response from CitizenShipperApr 15, 2020
Thank you for your review, we're happy to hear that you had received the offers from drivers so quickly and that you were able to find one according to your needs and budget. Do not hesitate to use our marketplace again whenever you need anything transported. Stay safe! :)
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Jeanie Marie C.
Mar 29, 2020
Great site easy to use and my shipper…
Great site easy to use and my shipper did an excellent job and brought my kitten sooner than anticipated!
Response from CitizenShipperApr 10, 2020
Thank you, we appreciate the kind words and look forward to help you find a driver for you future shipping needs :)
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Kim D.
Mar 29, 2020
I was Very impressed
I was Very impressed, with Celia. She was on time & got my puppy to her destination on time... She kept me Posted the entire time & even sent me Vedios.... I Will use her again.... Thanks Celia
Response from CitizenShipperApr 15, 2020
Thank you for your recommendations, we're happy to hear that you have found the right person for the job on our marketplace and we hope you enjoy the time with your loved one. Stay safe! :)
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ProStyle E.
Mar 28, 2020
I needed pet transportation and I had…
I needed pet transportation and I had no idea where to get it. I called a few local company’s, most wanted $750 or more... which is insane. By luck I found citizen shipper. Within 5 minutes of posting my transportation needs I had several drivers offering for $150. Citizen shipper really saved me.
Response from CitizenShipperApr 15, 2020
Thank you for your feedback, we sincerely appreciate the kind words and recommendations and we will look to assist you finding a driver for any future shipping needs! Stay safe :)
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