LifeisGood
Used them twice so far and they are…
Used them twice so far and they are better than uShip. Great experience

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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LifeisGood
Used them twice so far and they are better than uShip. Great experience
Anthony B.
This site was supposed to provide the average person the opportunity to make money safely transporting pets. Instead, professional shippers are bidding low because they can take multiple shipments. The average person does not stand a chance of winning a bid.
Response from CitizenShipperDec 2, 2021
Hi there, thanks for reaching out, I'm happy to help. I'm sorry to hear that you've been having some troubles with winning bids and communicating with customers. We want you to be successful on our site and want to assist you in doing so. If you'd like I can forward your information over to our driver team who can work with you and provide some great insight into the business and how to win more bids. As for your issue, you have described just one of many different types of people that use our marketplace. We support those who are seeking supplemental income or a way to cover their travel expenses as well as transporters who are building a professional pet-carrying career. The great thing about CitizenShipper is that the customer is the one deciding which driver best fits their criteria. And when it comes to pets, it's always the most trustworthy person, not necessarily the cheapest one. Simply step into your customer shoes and ask yourself would you risk booking someone to transport your most precious cargo without being 100% sure that they have everything that's adequate to do the job properly? We have found that at least half of all winning bids do not go to the lowest bidder, but with drivers who demonstrate relevant experience. I would encourage you to make your value proposition clear when submitting bids. What makes you a good fit for the job that they need? By asking them the right questions and responding quickly to their concerns, is the best pathway towards being able to charge more. We are happy to help you though the process if you contact us. We can show you how other successful drivers do it.
kesean R.
Very easy and helpful to use at a moments noticed was on a time crunch and it made it less stressful and within a great time
Liz
Excellent, easy to use website and customer service!
Tom P.
Their website was very easy to use, and I had my choice of a number of drivers who were obviously well qualified. I selected Trip and Treats Transport (Devin), and he was great to work with...a great communicator who kept me informed throughout his entire trip from Youngstown, OH to Dallas, TX. Devin was also an obvious dog lover and treated our new puppy with kindness and consideration.
Jay P.
Fantastic. East to use site and got my load assigned in about an hour. I had around 15 bids for my load withing 4 hours, with wide ranging prices. Citizenshipper charged me $70 if I remember correctly. I can't complain at all. It was simple, quick, and efficient. I was even having an initial problem with the company I chose and citizenshipper offered to cancel them and find another. Really good customer support. I will 100% use them again and I've even recommended them to friends.
Jeana D.
Website is super easy to use, quotes were instant, service was amazing. Would highly recommend!
Christina L.
What an amazing experience! Chris and his family/team go above and beyond. I have never used a pet transporting service and was very nervous at first but they quickly put my mind at ease! Great price, accommodating to your needs, great communication and their love for animals really shows. Everything went so smooth and perfectly and my dog came to me happy and healthy. I will definitely be recommending all my friends and family to this company. Thank you so much Zoom Zoom Zoo Crew!!