CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

6,209 approved reviews, newest moderated first

Jack
Apr 12, 2022
Great experience
Great experience, solid communication, fast shipment.
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J R H.
Apr 12, 2022
Citizenshipper put me in touch with a…
Citizenshipper put me in touch with a great transport company, helped save my about half on getting my trike delivered! Thanks!
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LAS
Apr 12, 2022
Thanks for your help in getting my…
Thanks for your help in getting my son's puppy back to college. The airline wouldn't take him, so we were stumped until we found your site. Booking was easy and Eric from Happy Dog Private Pet Transport was heroic in getting my son's pooch 1000 miles back to college in about 20 hrs. Thanks for the service!
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Daniel
Apr 11, 2022
I wasn't aware of the extra $150 charge…
I wasn't aware of the extra $150 charge for Citizen Shipper to charge me for using their service to find a transporter until I had already decided who to use for the shipment and then they popped in with the extra charge before they would give the info for the shipment. I was very pleased with the actual shipper but hadn't budgeted for the extra $150 charge by Citizen Shipper just for using their service.
Response from CitizenShipperApr 15, 2022
Hey there, thank you for reaching out and we appreciate your feedback. When it comes to fees we are very transparent we even have an article clearly outlining the fee structure. - https://citizenshipper.zendesk.com/hc/en-us/articles/202363429-Standard-Shipping-Fees
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David
Apr 11, 2022
Excellent communication and service
Excellent communication and service. Highly recommended
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Bill P.
Apr 11, 2022
Easy process.
Easy process.
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Cindy
Apr 11, 2022
Awesome way to transport pets!!
Awesome way to transport pets!!! Wouldn't hesitate for a second to use this service again!
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Devyn C.
Apr 11, 2022
Wonderful service
Wonderful service. I didn't know where to start before utilizing their services. Would absolutely use again. Thank you.
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