Zane
Awesome service!
Awesome service! Helped us get our boat shipped in a 'flash' Driver was professional, courteous, timely, and trustworthy. Highly recommend using CitizenShipper!

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Zane
Awesome service! Helped us get our boat shipped in a 'flash' Driver was professional, courteous, timely, and trustworthy. Highly recommend using CitizenShipper!
Terri
Warning!! Tiara Josianna Alsaid A woman named Tiara J Aslaid (TJ) of Houston - Mesquite, TX was responsible for transporting our 11 month old Pomsky. She drove 5 days from NY to Fl while picking up other dogs on the way and showed up with our dog DEAD and cold. He had been dead for at least 2 days! Feel free to share. After considering all the options we hired a pet travel company. Citzenshipper had the name as Isaiah G.( while I believe does not exist) The women came got him on Monday 6/ 20 to get him a little after 8pm and said, he’d arrive Wednesday evening at the latest. She sent photos on Tuesday and everything seemed okay. Wednesday I reached out and she said they won’t arrive until 11:30pm. The she went totally off the radar! Thursday around noonish she contacts us and says she had car trouble and her cell phone wasn’t working and contacted from a different number but was 2 hours away. Well she was way more than that. She arrived in Florida at around 2:30am Friday morning put the crate on the ground and he was dead. Then when the lady in Florida called the police she pulled away hitting the women with the van. They took Scoobys body to a vet and the vet feels he died of heat stroke and was riding around dead for 2 days in that van. I have call logs showing I called a bunch of times trying to reach this women! Customer service seemed very caring and tried to help!! But they weren’t able to assist in saving my poor dog
Response from CitizenShipperJul 1, 2022
Dear Terri, thank you for sharing your feedback. I’m so sorry to hear you had a frustrating experience, and I appreciate you bringing this issue to our attention. We always strive to facilitate a positive and memorable transport, and unfortunately we fell short this time. We care deeply about our customers and their beloved pets. We believe our marketplace provides exceptional value through our stringent background checks, driver-matching services, access to 24/7 televet care and the $1,000 pet protection coverage that we offer for every transport. Again, I apologize that your experience with CitizenShipper didn’t meet your expectations. We take all feedback very seriously, and we’re committed to constantly improving our support and services for our customers. I am looking further into this case to see where else we can help support in the investigation.
Niangua River N.
This was my first time using citizenshipper. I was in a panic when the shipping companies I usually use could not ship my customer's puppy. I got a recommendation for citizenshipper and put all my faith and trust in this company that I had never used before. They did not disappoint! They were very professional, stayed in contact and responded to my requests for information promptly and consistently. They provided GPS tracking and updates, which was very reassuring because I had never used the company before. The driver showed up on time. Price was reasonable, payment terms were fair and multiple payment options made the financial transaction effortless. My customer received a healthy, happy puppy and was very pleased. I will used them again and highly recommend.
IslandBoyKennelz
A++++ Great service connected me with a reliable transporter and everything went smoothly‼️ Thank you so much
Larry W.
First time I tried something like this and was very pleased with the results. Will use them again in the future.
Michael
Great service and extremely helpful during a stressful move. So glad I found this service.
MICHELLE
Everything went smooth
SadAndUnsatisfied
After joining the service- I mentioned, in a message to the shipper, the name of a social media platform (in the context of where he could find my breeders info and the tentative location for puppy pickup so he could calculate mileage). I immediately got a message chastising me for using the term “FB”. I wasn’t trying to bypass their system or cheat them out of their fee. But they threatened to lock me out of my account!!! I ended up cancelling, but they still got their $100+ fee out of me. Congratulations, capitalism at its best.
Response from CitizenShipperJul 1, 2022
Dear Amanda, thank you for taking the time to share your experience. I’m so sorry it fell short of your expectations, and I appreciate the opportunity to respond to your review. We always strive to facilitate a positive and memorable transport, and unfortunately we fell short this time. We care deeply about our customers, and we’re committed to constantly improving the quality of our support and services. Our team works hard to provide exceptional value through stringent ID verifications, background checks and our driver-matching services. By taking these tasks into our hands, we help save our customers time, money and unnecessary worry. Again, I apologize that your experience with CitizenShipper didn’t reflect this. We understand the importance of customer feedback — and we’re here listening with the goal to continually improve our platform. From the sound of it it looks like your account might need a second revision which I can conduct and ensure we can make sure to unlock you.