CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

6,209 approved reviews, newest moderated first

Roger
Jan 3, 2023
Process was easy
Got plenty of quotes very quickly from which I could choose
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Mark J.
Jan 3, 2023
Everything went smooth and to plan
Everything went smooth and to plan
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Jackie
Jan 3, 2023
Miss B took excellent care of my…
Miss B took excellent care of my Labrador Vegas to Florida. Excellent communication
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Dr. Mary R.
Jan 2, 2023
My new puppy was picked up on time with…
My new puppy was picked up on time with frequent updates—very happy
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Denise
Jan 2, 2023
Super easy to find lots o options to…
Super easy to find lots o options to get our puppy delivered across states. 2 nd time we used the service.
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Vittoria
Jan 2, 2023
• Excellent Communication Kept
• Quickness of many transporters reaching out to offer bids • The frequent updates and communication from my chosen transporter, which I chbased on her many 5-star reviews as well as her listed credentials • The proper grammar used by my chosen transporter during all text communications • My transporter took the time to keep not only muself, but also my breeder updated during the transport (including photos) • The transport was direct and as quick as possible considering the distance between pick-up and delivery locations • My puppy arrived in good condition
Response from CitizenShipperJan 17, 2023
Dear Vittoria, thank you for taking the time to share your feedback with CitizenShipper! It’s always great when we’re able to provide our customers and their beloved pets with the level of care they deserve. I’m very happy that you had a stress-free and memorable transport experience with us. We look forward to working with you again in the future!
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Greg C.
Jan 2, 2023
I had never heard of Citizen Shipper
I had never heard of Citizen Shipper. I came across it when I had an urgent need to transport an animal across the country. I was able to understand the process as it unfolded with the help of my shipper, Keith. Everything went smoothly and I am very pleased. I’ve been telling people about my CS experience ever since.
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Michael
Jan 1, 2023
Cecilia did a wonderful Job, thank you
Thank you for transporting my pet across country, good job
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