CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

6,209 approved reviews, newest moderated first

Jimmy
May 4, 2023
Very happy with the experience
Very happy with the experience. Citizenshiper makes it easy to find reliable transportation/drivers. We trusted them with our puppy. They did a fantastic job
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James M.
May 4, 2023
Great way to transport pets
Great way to transport pets, easy to navigate site.
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STEVEN S.
May 3, 2023
Flawless Execution!
The CitizenShipper app/webpage provided me the opportunity to transport my pets. We were able to locate and contract with a great source and the effort was flawless.
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customer
May 3, 2023
Tommy is an excellent communicator and…
Tommy is an excellent communicator and someone you can trust. 5 stars!
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Milena D.
May 3, 2023
Using CitizenShipper for the first time…
Using CitizenShipper for the first time was a great experience. It was easy to set up the page with my request and I got bids in a matter of minutes. Would use again!
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Malori
May 3, 2023
Thank You CitizenShipper!
CitizenShipper helped me easily and quickly find a transportation option for my new puppy. I’m very impressed with how many bids I got and offers to do the job with prices in my price range. The website was user friendly and easy to navigate. Thank you CitizenShipper!
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Madi
May 2, 2023
Horrible experience
Horrible website experience - 20-30 min delays in receiving messages, unable to send messages on mobile version, messages wouldn't mark as read, etc. Extremely high fee for service. Won't be using again.
Response from CitizenShipperMay 4, 2023
We are sorry to hear about your unpleasant experience on our platform. At CitizenShipper, we strive to provide a smooth and efficient experience for our customers, and we regret that we fell short in your case. We appreciate you bringing these issues to our attention, and we will review our website's performance and functionality to ensure a better user experience in the future. Regarding our fees, we understand that they may not be suitable for all customers, and we continuously work to improve the clarity of our pricing structure and provide competitive rates. Your feedback is invaluable in helping us identify areas for improvement. If you have any further concerns or questions, please do not hesitate to reach out to our customer support team at [email protected]. We hope to have the opportunity to regain your trust and provide you with a more satisfactory experience in the future.
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LaShanna H.
May 1, 2023
Competitive rates and fast service.
Competitive rates and fast service.
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