CitizenShipperReviews of citizenshipper.com

Response from CitizenShipperJul 12, 2023

I didn't fully understand how your… I didn't fully understand how your business operates. Could have been because of the newness of my experience. So I'm giving Citizen Shipper the benefit of the doubt. Perhaps you could make communications with old folks like me a little clearer. Otherwise, my experience was quite good, especially with CJ, the transporter. What great credentials he has! And he's also a good communicator & easy to talk with. Give him an A+!

Response from CitizenShipperJul 12, 2023

Thank you for taking the time to share your feedback regarding your recent experience with CitizenShipper. We appreciate your kind words about the shipper you worked with and are glad to hear that you found our site easy to use and quick to schedule. We understand your concern about the fees associated with using CitizenShipper. While we strive to provide transparent and upfront information about costs, we apologize if this was not clearly communicated to you. We value your feedback and will take it into consideration as we continue to improve our platform. To address any questions or concerns you may have about the fees, we recommend reaching out to our dedicated support team at [email protected]. They will be able to provide you with more detailed information and assist you in understanding the costs associated with using our services. Thank you for bringing this matter to our attention. Your satisfaction is important to us, and we appreciate your feedback as we work towards providing the best experience for our customers. Should you have any further questions or need assistance, please do not hesitate to contact our support team. They are available to help address any concerns you may have and provide the best and fastest resolution. Thank you for choosing CitizenShipper. We value your business and look forward to serving you again in the future.

Response from CitizenShipperJul 14, 2023

Thank you for sharing your wonderful experience with Pet Tasker! We're thrilled to hear that they provided exceptional and professional service throughout the trip, keeping you informed and easing any worries you had. It's great to know that your baby had an easy journey with such a dedicated team. We appreciate your recommendation and are grateful to have been part of this positive experience for you and your pet. If you ever need assistance in the future or have any further inquiries, please feel free to reach out to our dedicated Support Team at [email protected]. They are here to provide detailed assistance and resolutions for any complex inquiries you may have. Thank you again for choosing CitizenShipper and trusting us with your pet's transport.

Response from CitizenShipperJul 14, 2023

Thank you for sharing your positive experience with us! We're glad to hear that CitizenShipper provided you with a great and cost-effective solution for transporting your golden retriever to Michigan. It's wonderful that the driver exceeded your expectations and demonstrated kindness throughout the journey. We understand the importance of staying connected, and it's great to know that the driver provided regular updates and even sent pictures of your furry friend. We truly appreciate your feedback and recommendation. For any future inquiries or detailed assistance, please feel free to reach out to our dedicated Support Team at [email protected]. They are here to provide you with the best possible resolutions and support. Thank you again for choosing CitizenShipper!

Response from CitizenShipperJul 11, 2023

Thank you for sharing your experience with us. We're truly sorry to hear that your recent interaction with our platform did not meet your expectations. We are constantly working on improving our services and your feedback plays a vital role in that process. It's unfortunate that our website was not to your liking. We are dedicated to providing an easy-to-navigate and user-friendly platform for all our customers. We invite you to share more detailed feedback regarding your experience at [email protected]. Your insights can help us identify the areas where we need improvement and better understand how we can enhance our services to ensure a more enjoyable and efficient experience for our users in the future. Thank you once again for sharing your concerns. We hope for an opportunity to serve you better in the future. Best regards,

Response from CitizenShipperJul 14, 2023

We're glad to hear that you had a smooth experience using our platform! Thank you for acknowledging our swift responses and diverse selection of service providers. If you need any further assistance, don't hesitate to reach out to our dedicated Support Team at [email protected].

Response from CitizenShipperJul 14, 2023

Thank you for sharing your wonderful experience with Jeffrey and CitizenShipper! We're delighted to hear that Jeffrey provided excellent care and treated your puppy as his own. His commitment to keeping you informed throughout the entire trip is truly commendable. We appreciate your kind words and trust in our services. Should you need transportation services again in the future, both CitizenShipper and Jeffrey will be ready to assist you. For any further inquiries or assistance, please feel free to contact our dedicated Support Team at [email protected]. They are always available to provide detailed information and resolutions. Thank you for choosing CitizenShipper!

Response from CitizenShipperJul 14, 2023

Thank you for sharing your positive experience with our driver! It's great to hear that you had a smooth and satisfactory transportation process. We appreciate your emphasis on the importance of reading customer reviews and choosing a reliable transporter. At CitizenShipper, we strive to provide a platform that connects you with trusted and experienced drivers. Your feedback is valuable to us as we continue to improve our services. If you have any further inquiries or need assistance, our dedicated Support Team is available to help. You can reach out to them at [email protected] for detailed information and resolutions. Thank you for choosing CitizenShipper!