CitizenShipperReviews of citizenshipper.com

Response from CitizenShipperAug 8, 2023

Thank you for sharing your positive experience with us. We're glad to hear that your overall journey with CitizenShipper was great. We truly value your feedback regarding fee transparency. We're constantly working to enhance our user experience, and your suggestion is valuable in helping us achieve that. We understand that clear communication about fees is essential, and we'll take your feedback into consideration as we continue to improve our platform. If you ever have more insights or questions, please don't hesitate to let us know. We're here to assist you. Thank you for choosing CitizenShipper. We appreciate your support!

Response from CitizenShipperAug 8, 2023

We're thrilled to hear that you had a great experience using CitizenShipper for your delivery needs. Our goal is to provide a seamless and convenient platform for our customers, and we're glad we could make the process easy for you. If you have any more delivery needs in the future or any questions, don't hesitate to reach out. We're here to help! Thank you for choosing CitizenShipper. We appreciate your feedback and look forward to serving you again.

Response from CitizenShipperAug 8, 2023

Thank you for your positive feedback and for choosing CitizenShipper for your pet transportation needs. We're glad to hear that you had a great experience overall and that you found a reliable transporter that took good care of your animal. We understand your concern about the administrative fee, and we appreciate your input as we continue to enhance our services. If you have any further questions or need assistance, please feel free to reach out to our Support Team at [email protected]. Your satisfaction is important to us, and we're here to help.

Response from CitizenShipperAug 7, 2023

Thank you for sharing your heartwarming experience with Samantha, our driver! We are thrilled to hear that she provided such exceptional service while transporting your dog. At CitizenShipper, we take great pride in our team's dedication to the well-being of your pets. Samantha's kindness, professionalism, and constant updates during the journey exemplify the level of care we strive to provide to all our customers. It warms our hearts to know that your puppy is on its way to becoming a service dog for a US Veteran. We deeply appreciate Samantha's commitment to this important task and her genuine concern throughout the transport. If you ever have more transport needs or any inquiries in the future, please don't hesitate to reach out. We are here to ensure that every experience with CitizenShipper remains nothing short of amazing. Thank you for choosing CitizenShipper and for allowing us to be a part of this meaningful journey. We look forward to serving you again soon!

Response from CitizenShipperAug 7, 2023

Thank you for sharing your experience with us. We truly value your feedback, and we are delighted to hear that you found our platform to be super helpful in safely transporting your puppy 1,200 miles. At CitizenShipper, we take pride in connecting pet owners like you with reliable and caring transporters. We're glad to know that you received 20 bids by the end of the day, giving you the opportunity to ask questions and find a good fit for your specific situation. If you have any future shipments or need further assistance, our dedicated Support Team is here to help. You can reach them at [email protected]. They are well-equipped to handle complex inquiries and ensure that your shipping experience remains smooth and stress-free.

Response from CitizenShipperAug 7, 2023

Thank you for sharing your experience with us! We understand your initial hesitation, as there are indeed many scams out there, and we're glad you decided to give CitizenShipper a chance. At CitizenShipper, we prioritize safety and reliability, and we're delighted that you had a positive experience with us. Your trust means a lot to us, and we are committed to providing a secure and trustworthy platform for all your shipping needs. We're thrilled that you found an awesome driver, Matt, from the rescue. Our drivers are dedicated professionals, and they play a crucial role in ensuring the safe transportation of your beloved pets. If you have any future shipments or need further assistance, please don't hesitate to reach out. We are here to support you every step of the way.

Response from CitizenShipperAug 7, 2023

Thank you for taking the time to share your positive experience with us! We are thrilled to have been able to assist you in transporting your two small dogs cross country on short notice. Your pets' safety and comfort are of utmost importance to us, and we understand the concerns with airline pet freight during hot weather. We're glad you found our service through Google, and it's heartening to know that you had several responses from different drivers right away. We take pride in connecting you with reliable drivers who are passionate about their work. We are delighted that your driver provided great service, and the overall process was smooth and easy for you. If you ever have more transport needs in the future or need any assistance, please don't hesitate to reach out. You can contact our team at [email protected]. They are here to ensure that every step of the process is as seamless as possible for you and your furry companions.

Response from CitizenShipperAug 7, 2023

Thank you for sharing your positive experience with us! We are thrilled to hear that our shipper did a first-class job and safely delivered your beloved girl from Texas to her family in Colorado. At CitizenShipper, we take pride in providing top-notch service, and we are delighted that our shipper's efficiency and communication kept you informed throughout the journey. If you have any future shipments or need further assistance, please feel free to reach out. You can contact our team at [email protected]. They are here to ensure that every step of the process is seamless and stress-free for you and your furry family member.