CitizenShipperReviews of citizenshipper.com

Response from CitizenShipperSep 2, 2023

We are glad to hear that you appreciated the quick responses. At CitizenShipper, we strive to provide timely and efficient communication to all our customers. We apologize if the fee was not clear. We are always working to improve our transparency and communication, and your feedback is invaluable in helping us achieve that. If you have any further questions or concerns about the fees or any other aspect of our service, please do not hesitate to reach out to our dedicated Support Team at [email protected]. They are always here to help and provide detailed resolutions to any inquiries you may have.

Response from CitizenShipperSep 2, 2023

We are deeply touched by your kind words and so glad to hear that Cezary and Co. provided you with an amazing, attentive, and caring experience during such a significant time. It's wonderful to know that they kept you updated with texts and photos and that the dogs arrived ahead of schedule to the delight of your daughter and granddaughters. Thank you for choosing CitizenShipper and for your trust in us during this important journey. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to our dedicated Support Team at [email protected]. We are here for any future pet transport needs you may have and look forward to serving you again.

Response from CitizenShipperSep 2, 2023

We are thrilled to hear that you had a great experience with the flight nanny you found through CitizenShipper and that you were able to review multiple offers and organize all the trip details promptly. Thank you for choosing CitizenShipper and for sharing your positive experience. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to our dedicated Support Team at [email protected]. We are here whenever you need us again!

Response from CitizenShipperSep 2, 2023

We are overjoyed to hear that Hades arrived happy and ready to join your family! It's wonderful to know that you received regular updates and felt the care and passion from our drivers. At CitizenShipper, we strive to provide a high level of care and communication to all our customers and their beloved pets. Thank you for your kind words and for choosing CitizenShipper. We look forward to the opportunity to serve you again in the future.

Response from CitizenShipperSep 2, 2023

We are thrilled to hear that you found our service quick, easy, and reliable. At CitizenShipper, we take all necessary precautions to ensure a smooth and safe experience for our customers and their precious cargo. Thank you so much for your recommendation! It means a lot to us. If you ever need our services again or have any questions, please don't hesitate to reach out.

Response from CitizenShipperSep 2, 2023

Thank you for taking the time to share your feedback with us. We are delighted to hear that your dog was delivered safely and that our driver kept you informed throughout the journey. At CitizenShipper, the safety and well-being of your pets is our top priority. We understand that the inclusion of more dogs on the trip than expected resulted in additional stops. We appreciate your understanding in this matter as our drivers sometimes need to accommodate additional pets due to unforeseen circumstances. We assure you that our drivers are trained to manage such situations efficiently while ensuring the comfort and safety of all pets on board. We value your feedback as it helps us to improve our services and provide a better experience for all our customers. If you have any further questions or concerns, please do not hesitate to reach out to our dedicated Support Team at [email protected]. They are always here to help and provide detailed resolutions to any inquiries you may have.

Response from CitizenShipperAug 30, 2023

We are thrilled to hear about your positive experience with CitizenShipper! It's great to know that you found our website easy to use and the communication with the transporter smooth. We work hard to ensure that our platform is user-friendly and that we connect our customers with courteous and professional transporters. Your feedback is incredibly valuable to us, and we are delighted to hear that you plan to use CitizenShipper for all your future transporting needs. We are here to help with any type of shipment, whether it's your beloved pet or a vehicle. If you ever have any questions, need assistance, or have detailed inquiries, our dedicated Support Team is always here to help at [email protected]. They have the expertise to provide detailed resolutions and ensure your experience is always top-notch. Thank you once again for choosing CitizenShipper and for taking the time to share your experience. We look forward to serving you again in the future!

Response from CitizenShipperAug 29, 2023

We are delighted to hear that you found what you needed and that your dogs were shipped on time. It's always our goal to provide a seamless and timely service to our customers. Your positive feedback is much appreciated, and we are here to assist you anytime you need our services in the future. If you have any other questions, concerns, or feedback, please don't hesitate to reach out to our dedicated Support Team at [email protected].