FNU Z.
Excellent Handling of shipment
Easy way to get the medicine at reasonable cost and effective shipping
Response from Citizen Meds®Feb 27, 2025
Thank you for your feedback!

We are more than just a Telehealth company. We are a movement towards more accessible and convenient care. Our services are designed to empower you to take control of your health, providing the resources, support, and expertise you need to make informed decisions about your well-being.
Citizen Meds® (citizenmeds.com) has 1,438 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listing1,438 approved reviews, newest moderated first
FNU Z.
Easy way to get the medicine at reasonable cost and effective shipping
Response from Citizen Meds®Feb 27, 2025
Thank you for your feedback!
Consumer
Exceptional Customer Service! I am very pleased and grateful for the quick and helpful responses from customer service. Twice I caused confusion by canceling my subscription then changing my mind plus subsequently ordering the wrong medication! Both issues were promptly and politely resolved. There were no extra charges or complications because they caught my error and contacted me immediately. Thank you for your professional service.
Response from Citizen Meds®Feb 25, 2025
Thank you for your feedback!
Allison
Have been using tirzepatide compound for 2 months from citizen meds. Great product at an amazing price. No side effects. Couldn't ask for better service.
Response from Citizen Meds®Feb 25, 2025
Thanks Allison!
Lolo N T.
I love their tirzepatide. I'm down 15lbs in 6weeks and it really suppresses the food noise. I haven't incorporated gym or workouts yet, and will do so soon. However, the doses somehow are never enough for 4weeks. They are always off by a margin, so the last week injection doesn't fill up to the approximate dose.
Response from Citizen Meds®Feb 25, 2025
Lolo, thank you for your feeback!
Daniel
This is a complete rip off and scam. They promise you a certain amount of medication and only send you 1/4 of it. Don’t be fooled by them.
Response from Citizen Meds®Feb 25, 2025
Daniel, we never send 1/4. Please reach out to our customer service and they will fix whatever issues you are having - [email protected]
Jim H.
Thet don't answer phone calls or emails. Tried several times.
Response from Citizen Meds®Feb 25, 2025
Jim, we always answer our emails within 24-48 business hours. If you email us over the weekend, expect an answer by Tuesday. Please email us your question - [email protected]
Kimberly C.
I just got mine last week. I was so excited because I placed my order on Sunday and I had my order in hand on Thursday. Quick and easy. No membership fee.
Response from Citizen Meds®Feb 19, 2025
Thank you! We value your feedback!
Erica
Update: 4/2/2025 I am now on 7.5mg. I have lost a total of 22lbs towards my goal weight. I see negative comments in this feed, but my personal experience has been great. The first time you order you have to realize that you are just starting a new med and the doctors have to look at your chart, they have to make sure you are not ordering something that could hurt you. SO YES THE FIRST TIME YOU ORDER TAKES A LITTLE LONGER!! We are in a day and age that everyone wants everything right now, but when dealing with medications there is no INSTANT GRADIFICATION. Medication takes time, but you also need to change your eating habits. No medication is a "Miracle Fix" and you dont have to do anything but take a shot to get to your goal. Even with the help of medication, it takes some work on your part as well. OriginaI Post: just started with Citizen Meds and this is my 2nd month. Turn around time is quick and they are not consistatly out of medication like other Telemed companies. I am able to order my refills early so that I know there will be no lapse in my treatment due to shipping. I am currently down 8.7 lbs and today was my first 5mg dose.
Response from Citizen Meds®Feb 19, 2025
Thanks Erica!