Heather Wendel M.
Excellent experience
Excellent experience! Easy to order, fast shipping and the customer service is top notch!
Response from Citizen Meds®Mar 7, 2025
Thank you Heather!

We are more than just a Telehealth company. We are a movement towards more accessible and convenient care. Our services are designed to empower you to take control of your health, providing the resources, support, and expertise you need to make informed decisions about your well-being.
Citizen Meds® (citizenmeds.com) has 1,438 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Heather Wendel M.
Excellent experience! Easy to order, fast shipping and the customer service is top notch!
Response from Citizen Meds®Mar 7, 2025
Thank you Heather!
Andrea Norcini P.
The products seem good, but the price is a bit high, although comparable to other sites. At least they ship orders super fast!
Response from Citizen Meds®Mar 6, 2025
Thank you Andrea!
Jacci C.
At first I felt the product was watered down (not real water but not the right amount) by adding the B12. I was getting my injections from a local clinic and it seemed like I dropped the lbs and inches but then I reached a plateau and the higher dosage didnt help. I felt their costs were drastically higher. So I stopped. And in 2 months my weight came back. So I did some research found this one with the better reviews. I continued where I left off with previous dosage. The physician called and he explained everything to me. What I like about this one. The weight falls off healthier. And I finally feel good in my skin. He also explained what to do once I reach my desired weight. Those other clinics only want the money and they didn't explain in detail like citizen med. I'm almost 55 and a woman so you should know the struggles of losing weight at this age. Diets don't work exercise doesn't work this works. I was 230 now I'm 198 and I've been with them for 3 months. Just follow their directions on dosage. If you want to invest in a healthier You, you can't go wrong with this company. I'm loving me more and more everyday. It's worth it.
Response from Citizen Meds®Mar 6, 2025
Thank you so much!
Adam
This has really worked for me! when I first began using the tirzepitide injections I was 280 lbs. I have since reduced my weight to 236 lbs.! This has been over a five month period.
Response from Citizen Meds®Mar 6, 2025
Thank you!
Kara
I did not hear from anyone but was charged right away. I wasn’t able to talk to a doctor which makes me uncomfortable. Phone number goes to voicemail and it’s full which weirds me out. I disputed it with my card and then suddenly received an email that it was shipped. How do I refuse this medication?
Response from Citizen Meds®Mar 6, 2025
Kara, Doctor only calls you if he has questions regarding your chart, if no questions, he approves it and we ship out your homekit! Please allow pharmacy 3-5 BUSINESS days to process your order.
Nicole M.
**UPDATE 3/25: I just received Month 2 and this time the process was seamless. I lost about 8 lbs. the first month! Looking forward to M2’s results! It is still frustrating that there’s no way to check your order status! **UPDATE: finally received the shipping notice today which is way more than the 24-48 hours they claim to process and ship orders however, I still have not received a reply to any of my emails. I hope the process next month is a little more smooth. Placed an order on Monday and have emailed and called about order status and next steps. Phone number goes straight to voicemail and emails have gone unanswered. It’d be nice to get the same service as all these 5 star reviews keep mentioning.
Response from Citizen Meds®Feb 27, 2025
Nicole, in our policy it says 3-5 business days for pharmacy processing, and then we ship overnight! For emails, please allow 48 business hours to receive a response as well.
Angie G.
I started my journey on Terzepetide, using the name brand. After a month, I couldn't afford it anymore. I found Citizen Meds and for literally a fraction of the cost I get the same medicine. I have had the same results with Citizen and I'm happy I can actually afford it!
Response from Citizen Meds®Feb 27, 2025
Thanks Angie!
Sandy R.
Excellent results! Excellent “On time delivery!” Thank you Citizen Meds!!! Looking forward to continuing my health & weight loss journey !
Response from Citizen Meds®Feb 27, 2025
Thanks Sandy!