Helen
The service is great
The service is great! I received my purchase in a reasonable time. Always responded back to me when I had questions.
Response from Citizen Meds®May 1, 2025
Thank you so much!

We are more than just a Telehealth company. We are a movement towards more accessible and convenient care. Our services are designed to empower you to take control of your health, providing the resources, support, and expertise you need to make informed decisions about your well-being.
Citizen Meds® (citizenmeds.com) has 1,438 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Helen
The service is great! I received my purchase in a reasonable time. Always responded back to me when I had questions.
Response from Citizen Meds®May 1, 2025
Thank you so much!
Stephanie S.
I did not receive the product I paid for. They took my money without holding up their end.
Response from Citizen Meds®Apr 30, 2025
Stephanie, you placed an order on the 28th April. Please allow the pharmacy 3-5 business days to process your order. Once it is shipped out, you will receive an email with Fedex tracking number. If you have any more questions/concerns, please email us again - [email protected]
Joy P.
I am 100% satisfied with this company and product. I started losing weight immediately.
Response from Citizen Meds®Apr 30, 2025
Thank you so much! We value your feedback!
Michelle M.
Great product! Haven't had any issues. No weird side effects, quick shipping, and super easy to use.
Response from Citizen Meds®Apr 30, 2025
Thank you so much! We value your feedback!
Jillian C.
The company is difficult to contact. Whenever you call you only get a recording saying to email them. You email them and get no response. After purchasing my items from them I went online to their website and set up my account. Nowhere on my account does it show where I have ordered anything, yet they have already charged my card for $300+ dollars. Be weary of this company as they have not attempted to make contact for any virtual visits or had any communication with me except for an initial email showing I had made a purchase.
Response from Citizen Meds®Apr 30, 2025
This is a competitor leaving us a bad feedback. We do not have a customer with a name JILLIAN CARTER in our system. Please send your full name & order number to our customer service email - [email protected]
Jamie Z.
I’ve lost 40 pounds in a little over 4 months with minimal side effects (some heartburn & indigestion). There’s always fast shipping and the prices are reasonable, in my opinion. Highly recommed!
Response from Citizen Meds®Apr 30, 2025
Thank you so much! We value your feedback!
Deborah from Insurance Professionals Of A.
Easy and convenient. I have ordered from Citizen Meds now for 3 months. Getting ready to place my 4th order. It has done the job.
Response from Citizen Meds®Apr 30, 2025
Thank you so much! We value your feedback!
Julie B.
I started the trizepatide 2.5 and have had great results. Anytime I’ve had questions they email me back within 24hrs. I had minor nausea the first few days of taking it but since doing it regularly I’ve had no issues and the best part is my food noise is GONE!
Response from Citizen Meds®Apr 30, 2025
Thank you so much! We value your feedback!