Mandy S.
Ease of use
Ease of use, trustworthiness of products, excellent ongoing results.
Response from Citizen Meds®Jul 24, 2025
Thank you! We appreciate your feedback!

We are more than just a Telehealth company. We are a movement towards more accessible and convenient care. Our services are designed to empower you to take control of your health, providing the resources, support, and expertise you need to make informed decisions about your well-being.
Citizen Meds® (citizenmeds.com) has 1,438 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listing1,438 approved reviews, newest moderated first
Mandy S.
Ease of use, trustworthiness of products, excellent ongoing results.
Response from Citizen Meds®Jul 24, 2025
Thank you! We appreciate your feedback!
Jessica W.
Quick response and delivery
Response from Citizen Meds®Jul 24, 2025
Thank you! We appreciate your feedback!
Tabatha H.
*UPDATE* I received a response within 24 hours and they helped with everything I needed. THANK YOU Citizen Meds. Great company and very trustworthy. I was just upset that I could not get someone on the phone. 5 STARS!!!! I am only giving 3 stars because of the lack of customer service. I received my orders in a timely fashion but when I needed help with one of my orders I did not receive a response to the email. When you call the phone number is simply says they cannot come to the phone please send an email. That is absolutely horrible customer service. I cannot find any other contact information other than 1 phone number and 1 email address.
Rachel W.
Don’t waste your money. Been on it for 3 weeks haven’t lost a pound. I have taken it before through a different company and saw big results in 3 weeks. Save your money. Go somewhere else.
Response from Citizen Meds®Jul 7, 2025
Rachel, You started on the lowest/initial dose of the medication, if you do not see the results - we suggest to go up in dose. If you have any other questions, don't hesitate to email us [email protected]
Karen B.
The products are high quality and effective. Easy process and user friendly. Would highly recommend them!
Andrea T.
I’m currently on my fourth month and down 30pounds. I haven’t never had any issues getting the products on time and when I have questions, customer service gets back to me within 24hours.
Megan
Extremely simple process and the medication works!
Jury
The whole process was smooth and easy.