Direct capital fast and easy loan process. I'm very pleased at their performance! Really simple process and fast funding. Great company, Benjamin wentz very professional and informative. Look forward to getting my next piece of equipment with you guys thanks!
PR
proud2byerbud
I am not a person who leaves a lot of …
I am not a person who leaves a lot of reviews, but if you're thinking of using Direct Capital, you should know a couple caveats:
1. After you sign up for the loan, you will be required to provide a special Certificate of Insurance (COI) to show that you're insuring whatever they funded. This is not a normal COI, but a special COI, which means that your insurance company has to be able to put a lot of very specific requirements that aren't normally required on a normal COI. There's an almost certain chance that your insurance company won't be able to meet this requirement (mine couldn't), and I honestly think Direct Capital counts on this as an income stream. My loan interest started at 10%; however, when you add the cost of their insurance, the equivalent interest rate exceeded 37%.
2. Direct Capital does not provide detailed financial statements to its customers. You will not know how much they are taking out per month, or how much of that is principal, interest, and fees. They claim that they'll provide it on request via email, but I've requested this same information for several months and I've given up trying. I basically cannot reconcile my accounting, because I don't know how much went to what.
3. Their customer service department is wired to provide ambiguity. They refuse to provide account details in any form, and they say that it's the customers "responsibility" to do the math themselves and figure out how their money is being applied to the loan.
So, why two stars? Simple: DC is a company that manages to straddle the space between legitimate bank loans and cash advance scammers. They WILL take more money than you bargained for and they WILL be frustrating to work with... BUT, but.. if your company cannot get a legitimate loan, they are the cheapest option among the alternative lenders. In other words: among all the conniving, cheating loan outfits on the internet, they are probably best-in-breed.
**You can decide if the headache is worth the cost savings, but my recommendation? Use a credit card; it's cheaper and you know where your money is going.**
ER
Erica
Direct Capital has been amazing and on …
Direct Capital has been amazing and on top of our financing within our business. I would highly recommend them to any business looking for some extra capital. Excellent customer service, no issues with anyone. If you have a question regarding anything they will answer you back right away.
PE
Penny
They make it s easy as possible to …
They make it s easy as possible to apply and get approved.
Everything was done online and telephone and quickly and efficiently.
CN
Colleen N.
It is a pleasure to have all of you at …
It is a pleasure to have all of you at direct capital to work with my husband and me for all our needs with our business.....everyone is so polite and helpful....I couldn't ask for any better ...so thank you for all what you have done for us
WI
WJT I.
Andrew Cody was very professional.
Andrew Cody was very pleasant, proffesional and proficient to work with. Highly recommend.
PR
Pam R.
Very easy to work with and response …
Very easy to work with and response time is always fast. We have worked with them for over 7 years and never have had any problems.
ME
ME1960
Easy to Work With and Very Professional
Easy to Work With and Very Professional!
Direct Capital is easy to work with and handles the funding with professionalism. The website is great and representatives respond in a timely fashion.