Circle MedicalReviews of circlemedical.com

Incompetent staff, app designed to delay response times, no real humans to talk to over the phone. I have been waiting over a week now for a prescription for a CPAP device to help me not die in my sleep, and Circle Medical has refused to provide me a copy of the prescription, sent an "interpretation of the prescription" to the DME provider instead of the prescription itself, and sent prescription documentation over to the DME provider that was missing key fields needed to process the CPAP device through insurance. Their reps have blatantly lied to me over chat, which I caught them in because the DME provider directly refuted their claims. Their "Customer Relations" team promised to call me and then didn't. They provide only platitudes and no actual medical care. Their delays in getting this information over to the DME provider is actively harming my health. During my apneatic events, my heart rate spikes to over 160 bpm; I'm unable to function during my work day. I had to go to the emergency room for apnea-related palpitations. They continue to drag their feet. There is zero continuity in reps you talk to; they take ages to respond to your messages. As part of their apology, they thanked me for allowing them to fail with me and to improve the patient experience for patients that come after me. You're a professional service billing my insurance and taking my money. I am not a testground for you to get your ducks in a row.

I felt heard and the provider was very good, was on time and provided educational article that have been very informative.

Terrible. They charge you for nothing then give you the complete run around. I had an intake appointment, after which the provider sent me a message saying I had to see someone else in person at any other practice bc telehealth isn't suitable for mental health therapy. A few hours later the provider sent me a medical release form to sign so she could request ADHD records from my old provider. This was hours after saying she could not treat me for my ADHD. And I was never able to reach her personally again to make sense of what was going on. When I asked if I was still going to be charged, the session was deemed unbillable by someone else on the team, but then a refund was refused at the end of the day by a whole other person I was transferred to. I have screenshots of being told it was an unbillable session as well as another conversation saying the providers aren't trained to provide mental health care. Complete scam in my opinion. Stay far away unless you want your time and money wasted and to feel worse off at the end of the day because the telehealth providers refuse you help and then tell you to call the back of your insurance card to find someone else and charge you $155 for a "consult." I'll also be contacting the BBB.

I’ve always been the type to stay away from doctors, medications and help all together! However, the older I’m getting the harder it’s getting to work, get through my daily tasks and just being able to enjoy life in the present. I came across Circle Medical but was extremely skeptical. How can a doctor virtually help me right? Wrong! Circle Medical is the reason I am on my journey to better health and a better life! I am sooooooo thankful that I found Circle Medical and my PCP, Ashley Unaegbu, is truly amazing. Give it a try and I promise you won’t regret it!

After enduring months on a waitlist for a neuropsychologist without success, I stumbled upon Circle Medical. It offered remarkable convenience, allowing me to book an online appointment the same day. Both the platform and the doctor surpassed my expectations. I strongly recommend it to anyone grappling with waitlists; here, you'll find the assistance you need promptly and conveniently.

Natalie was friendly

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Horrible no contact information to follow up about medication’s