Circle MedicalReviews of circlemedical.com

3.61,274 reviews
Clinics
333 1st Street #A, San Francisco, California

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Circle Medical

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About Circle Medical

Primary care, around you.Circle Medical is a primary care clinic that makes it easy to connect with a top-rated, board-certified provider for same-day or next-day video appointments. More than 50,000 patients per month use Circle to establish an ongoing relationship with a trusted primary care provider for their general physical and mental health, preventive care, medications, referrals and treatment of chronic conditions, as well as any urgent issues that come up.Circle Medical accepts most PPO insurance plans. No membership fees.Our services include:- Full-service primary care- Annual physicals/wellness exams- At-home sleep studies- Gender-affirming hormone therapy- Chronic disease management- Sexual health consultations- Sickness or injury visits- Blood tests- Prescriptions and refills, including controlled substance medications- Referrals- PrEP- and much more Currently available for video appointments in 25+ states and Washington D.C. Physical clinics with in-person appointments in San Francisco, Beverly Hills, Manhattan, and more coming soon. Book An Appointment

Circle Medical (circlemedical.com) has 1,274 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: circlemedical.com
Website: circlemedical.com
Category: Clinics
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 25% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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More in Clinics, California

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About Circle Medical

Circle Medical (circlemedical.com) has 1,274 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: circlemedical.com
Website: circlemedical.com
Category: Clinics
Location: San Francisco, California
Listed on Five Star Index: 2026

Chelsea

Jun 11, 2024

such a scam

I had an appointment booked while I was traveling and since you have to be present in your state of the appointment, I thought it was showing me appointment times for my time zone. It wasn’t and I ended up missing my first appointment and being charged $50. I reached out to Circle Medical via email and their chat feature and did not get a response. Their chat feature is a joke, there is no one on the other side to actually chat with you. When I did reschedule my appointment, the doctor told me at the very end that I need to submit an updated physical per Circle Medical’s guidelines before they can move forward with a diagnosis and treatment, which would’ve been helpful to know prior to the appointment. If I need a physical, I might as well go see a doctor in person for my treatment. Now Circle Medical has my money and I have no treatment. UPDATE: This is in reply to Circle Medical’s comment. The app, which I used to book the appointment, does not state an updated physical is needed for an ADHD consultation, nor is it stated that you will need to see the doctor multiple times before actually getting treatment. When you click to read the Terms and Conditions, it takes you to a broken link, which I have a screenshot of.

Response from Circle MedicalJun 11, 2024

Hi Chelsea, and thank you for taking the time to leave this feedback. You are indeed required to be present in the state in which the provider you are seeing is licensed in at the time of your appointment, and the app will only show you providers licensed in the state listed as your home address at the time of booking. That being said, the time will be linked to the time zone of your phone. I do understand how this is confusing, so I want to assure you that I would be happy to look into this case and make sure there are no erroneous charges for things that were outside of one's control. Our chat function in the app is not a live chat, but if you reach out, a dedicated member of our patient care team will get back to you as soon as possible. If you reach out and ask to speak to the Patient Relations team, your message will also be directed automatically to my team to review. Regarding our requirement for documentation of an annual physical, this is the case for all patients receiving controlled substance medications, and this policy is well described on our website. If you have any feedback for how to make this more clear to patients, we would be happy to hear it as well.