Circle Medical Reviews | Read Customer Reviews of circlemedical.com

Circle MedicalReviews of circlemedical.com

3.61,274 reviews
Clinics
333 1st Street #A, San Francisco, California

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Circle Medical

About Circle Medical

Primary care, around you.Circle Medical is a primary care clinic that makes it easy to connect with a top-rated, board-certified provider for same-day or next-day video appointments. More than 50,000 patients per month use Circle to establish an ongoing relationship with a trusted primary care provider for their general physical and mental health, preventive care, medications, referrals and treatment of chronic conditions, as well as any urgent issues that come up.Circle Medical accepts most PPO insurance plans. No membership fees.Our services include:- Full-service primary care- Annual physicals/wellness exams- At-home sleep studies- Gender-affirming hormone therapy- Chronic disease management- Sexual health consultations- Sickness or injury visits- Blood tests- Prescriptions and refills, including controlled substance medications- Referrals- PrEP- and much more Currently available for video appointments in 25+ states and Washington D.C. Physical clinics with in-person appointments in San Francisco, Beverly Hills, Manhattan, and more coming soon. Book An Appointment

Circle Medical (circlemedical.com) has 1,274 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: circlemedical.com
Website: circlemedical.com
Category: Clinics
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 25% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Circle Medical reviews

1,274 approved reviews, newest moderated first

Anonymous
Aug 27, 2024
Fraud! They just want to collect multiple copays
I had an appointment at 8:10 PM Eastern time last night and I gave a full history. The doctor said I need to schedule a second appointment for additional screening. We met again this morning and he had no idea who I was and didn’t remember anything about our conversation. Within 10 min of our meeting he told me I would need a 3rd appointment before he could make a diagnosis. This is fraud!
Response from Circle MedicalSep 17, 2024
Thank you for taking the time to voice your feedback. I'd love the chance to further investigate this situation and better understand what happened. If you're able, I would encourage you to reach out via the chat function of the app and ask to speak to the Patient Relations team and we'll be able to assist you from there.
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ellen B.
Aug 27, 2024
Still waiting five weeks for my money…
Still waiting five weeks for my money back. Worst customer service. They just don't care how long it takes to give you the money they took upfront when they shouldn't have
Response from Circle MedicalSep 17, 2024
Hi Ellen, thank you for taking the time to reach out. If you are owed any refunds, I would be more than happy to look into the situation and make sure they are processed as soon as they can be. Please reach out via the chat function of the secure, HIPAA-compliant chat and ask to speak to the Patient Relations team and we'll be able to go from there.
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Demetrio G.
Aug 25, 2024
Very professional and informative
Very professional and informative
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customer
Aug 25, 2024
Great Experiance
Great, I appreciated Lindsey's help.
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customer
Aug 23, 2024
Helpful
Convenient, helpful and professional.
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Jeannine T.
Aug 22, 2024
Love the new way of seeing a doctor…
Love the new way of seeing a doctor without leaving the house, except for when we have to do referrals like blood work and other things
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emily R.
Aug 22, 2024
If I could leave them a zero I would
If I could leave them a zero I would. They take your money for the first 3 visits and then tell you they can no longer help you. I saw one doctor with green hair who I explained I took my sons Adderall to see how it feels and it was a wonderful medication. Obviously he genetically has adhd from someone. I have been diagnosed from another online help facility called DONE where it is basically the same scam. After my multiple appoints not one pharmacy would feel the prescription. They said the company was not legitmate. After my 3 appointments and a cost of $379 krogers said circle medical was not legitmate. Walgreens did feel my perscription. Now the funny part is I had a follow up with one of the physcians who told me after consulting with the green haired physican I need to see a physcitrist because I took my tried my sons medicine. I was prescribed 5 MG qty 28. Real pill head over hear. I went to online services because its still very hard for me as an adult to reach out for help for a adhd diagnosis. The second physician said she got into online medicine strictly for ADHD because she said there was not enough help for adults suffering with adhd. THERE IS a STIGMA. Thanks for making it worse.
Response from Circle MedicalSep 17, 2024
Hi Emily, and thank you for reaching out and taking the time to voice your concerns. I'd love the chance to further investigate this situation and better understand what happened. If you're able, I would encourage you to reach out via the chat function of the app and ask to speak to the Patient Relations team and we'll be able to assist you from there.
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N/a
Aug 22, 2024
ADHD Intake Exam
Julie was friendly and thorough during her examination. She listen to my concerns and provide excellent feedback. Great bedside manner. Highly recommend.
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