Jodia
A gimmick
A gimmick. Firstly, the physician I chose didn't show up to the appt. It was some NP who was very rude, talked a mile a minute, with a strong accident no less- very disrespectful, and didn't let me get too far about why I was there, (medication management after an emergency visit after a failed attempt at a med to help with my acute PTSD symptoms - very dangerous reactions), basically she didn't want to manage the limited supply I had of Ativan (15 pills for 8 days of which I had 7 pills left 6 weeks later) and didn't get off that idea, despite those are used strictly as needed. Another psychiatrist who registered me universally to never be given any drug in the family of the one that gave me dangerous reactions, wasn't available for regular follow up care and to manage properly while I worked thru other pharmacological treatment. While making my appt I documented clearly what I needed services for, and then they sent me documents where I identified these needs again. Clearly. I was turned away during my appt almost immediately while told they wouldn't be able to help me with what I needed. This is something to be told before an appt. Then they turned around and billed my insurance company. On top of that, they told me my appt was in network and covered by my insurance, but it was denied. Either way I contacted my insurance company immediately after a claim was filled to let them know I was in fact turned away from my appt, services were no given in any way, and the clinic has no rights to ask for payment. From reviews I have read and public info available this is basically a pill mill for a slew of antipsychotics. No real doctors available.
Response from Circle MedicalJan 1, 2025
Hello Jodia. Thank you for voicing your feedback and concerns regarding your recent experience. We take these concerns very seriously, and we use this feedback to reflect on our processes and improve the overall patient experience. Our providers utilize their clinical discretion and judgement to work with patients to provide safe and effective care. We would love to better understand what happened and determine what we can do to make it right. If you are able, please reach out via our secure, HIPAA-compliant chat and ask to speak to the Patient Relations team so we can investigate this situation further.




