Circle Medical Reviews | Read Customer Reviews of circlemedical.com

Circle MedicalReviews of circlemedical.com

3.61,274 reviews
Clinics
333 1st Street #A, San Francisco, California

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Circle Medical

About Circle Medical

Primary care, around you.Circle Medical is a primary care clinic that makes it easy to connect with a top-rated, board-certified provider for same-day or next-day video appointments. More than 50,000 patients per month use Circle to establish an ongoing relationship with a trusted primary care provider for their general physical and mental health, preventive care, medications, referrals and treatment of chronic conditions, as well as any urgent issues that come up.Circle Medical accepts most PPO insurance plans. No membership fees.Our services include:- Full-service primary care- Annual physicals/wellness exams- At-home sleep studies- Gender-affirming hormone therapy- Chronic disease management- Sexual health consultations- Sickness or injury visits- Blood tests- Prescriptions and refills, including controlled substance medications- Referrals- PrEP- and much more Currently available for video appointments in 25+ states and Washington D.C. Physical clinics with in-person appointments in San Francisco, Beverly Hills, Manhattan, and more coming soon. Book An Appointment

Circle Medical (circlemedical.com) has 1,274 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: circlemedical.com
Website: circlemedical.com
Category: Clinics
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 25% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Circle Medical reviews

1,274 approved reviews, newest moderated first

Shiva S.
Feb 19, 2025
Unresponsive provider. Feel scammed.
My provider asked me to upload a copy of my last annual visit’s chart notes before he could send me the prescription he determined I needed, a week and half after I did exactly as he asked, he has yet to send me the prescription and not responding to my messages. I’m very disappointed. Genuinely feel scammed
Response from Circle MedicalFeb 19, 2025
Hi Shiva, thank you for taking the time to voice these concerns, and we're sorry to hear you have not had a positive experience with us so far. We would like to look into this further for you, and kindly ask that you reach out to us via our secure, HIPAA-compliant chat system in our app. We would be happy to look into this further for you and resolve it as quickly as possible
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customer
Feb 19, 2025
Monica was fantastic
Monica was fantastic! She was kind, took time to listen, and was very helpful. If she is providing your care, you are in good hands.
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Dominique
Feb 18, 2025
Customer service is slow
Customer service is slow. Why can’t they hire some more support staff to work in USA time zones? Due to time zone differences, pharmacy hours, ticket based customer service system, a basic support request is bogged down. 3-4 days to request a medication to be sent to a different pharmacy is ridiculous. I’ve been using Circle for over 2 years admittedly, they have made changes to their support bot. They probably streamlined it since the ticketing bot has become more precise. Unfortunately, this streamlining doesn’t help when they have like 1 support agent working in a different time zone.
Response from Circle MedicalFeb 18, 2025
Hello Dominique. Thank you for taking the time to share your concerns, and we truly appreciate your feedback. At Circle Medical, our team of Patient Care Advocates are here to assist with a host of concerns and work diligently to address our patients' needs. We would love to be able to better understand what happened, so if you are able, please reach out via our secure, HIPAA-compliant chat and ask to speak to the Patient Relations team so we can look into it from there.
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Hometown S.
Feb 18, 2025
Good doctor
Good doctor
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customer
Feb 16, 2025
Dr.Olamiju
Dr. O made me feel very comfortable during our visit. I am excited to meet again . I didn’t feel embarrassed for talking to him
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Andrew D.
Feb 15, 2025
Very thorough and professional
Very thorough and professional. Highly recommend.
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ELIZABETH N.
Feb 11, 2025
Bonnie was wonderful
Bonnie was wonderful. Offered reassuring advice on OTC solution to my allergic reaction.
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Mel
Feb 11, 2025
Dr Kate was on time for the appointment…
Dr Kate was on time for the appointment and was very efficient. She listened to what I said and understood my concerns. I was worried that I would need more than one consultation before a treatment plan would be provided, but she prescribed medication immediately and will review it in a few weeks. I was very impressed.
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