Circle Medical Reviews | Read Customer Reviews of circlemedical.com

Circle MedicalReviews of circlemedical.com

3.61,274 reviews
Clinics
333 1st Street #A, San Francisco, California

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Circle Medical

About Circle Medical

Primary care, around you.Circle Medical is a primary care clinic that makes it easy to connect with a top-rated, board-certified provider for same-day or next-day video appointments. More than 50,000 patients per month use Circle to establish an ongoing relationship with a trusted primary care provider for their general physical and mental health, preventive care, medications, referrals and treatment of chronic conditions, as well as any urgent issues that come up.Circle Medical accepts most PPO insurance plans. No membership fees.Our services include:- Full-service primary care- Annual physicals/wellness exams- At-home sleep studies- Gender-affirming hormone therapy- Chronic disease management- Sexual health consultations- Sickness or injury visits- Blood tests- Prescriptions and refills, including controlled substance medications- Referrals- PrEP- and much more Currently available for video appointments in 25+ states and Washington D.C. Physical clinics with in-person appointments in San Francisco, Beverly Hills, Manhattan, and more coming soon. Book An Appointment

Circle Medical (circlemedical.com) has 1,274 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: circlemedical.com
Website: circlemedical.com
Category: Clinics
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 25% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Circle Medical reviews

1,274 approved reviews, newest moderated first

Jeannie M.
Nov 16, 2023
Friendly and professional
Friendly and professional
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Mitchell
Nov 16, 2023
Had to reschedule my appointment and…
Had to reschedule my appointment and then told me they couldn’t complete my assessment because I needed to have copies of an XRay my broken ankle from 20 years prior that had absolutely nothing to do with what I was being seen for. They told me they wouldn’t complete the assessment unless I went a got new X-rays for a 2-decade old injury from high school (I’m now 38) and my appointment was regarding my Adderall prescription. I’ve worked in healthcare over 20 years and I understand there are hoops to jump through and boxes to check but if I went to the local clinic to get an X-ray on a 20 year old injury that was causing me no issues… they would laugh in my face because there is no reason for it. No reason for the X-ray means insurance won’t cover and I’m not paying $500+ for an ankle X-ray that I don’t even remotely need.
Response from Circle MedicalNov 30, 2023
I am sorry to hear that you haven't had a positive experience with us and I would love the opportunity to look into this further. If you can, please reach out to me Wanji via the Circle Medical app and I will be able to assist you from there!
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LB
Nov 16, 2023
Great response and information
I had an issue with the generic version of the medication not working correctly and everyone was so helpful in trying to help. I appreciate it!
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Elizabeth
Nov 16, 2023
Convenient!
Convenient!
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Mia
Nov 16, 2023
My favorite doctor recommend to anyone!
My favorite doctor! Always so sweet and understanding, she genuinely cares about your health which is so hard to find now days.
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Bonnie P.
Nov 16, 2023
I loved doing an online chat with the…
I loved doing an online chat with the Doctor. I needed test done that had to be ordered from a Doctor and everything went well.
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Katherine
Nov 16, 2023
ADHD FOLKS STAY AWAY!
WOULD NOT RECOMMEND especially if you need a controlled prescription. There is no immediately available info on how this all works so you basically have to pay $150 to find out that they need a physical. Which is fine but then after that once you get the prescription many pharmacies DO NOT accept prescriptions from them including CVS and Walgreens (as well as several others not in my area). Waste of time and money.
Response from Circle MedicalNov 16, 2023
Hello, and thank you for taking the time to voice your concerns. We take all feedback very seriously as we use it to improve and create a better patient experience. We do state on our landing pages that we require a physical exam in order to prescribe controlled substances, as we always put the health and safety of our patients first, and most insurance providers will cover 100% of the cost of an Annual Wellness Exam or Physical. I share your frustration with the pharmacy issue, and our team works with many of our patients to assist them in finding a local pharmacy that is able to fill prescriptions when individual pharmacists opt not to. If you are able to, please reach out to us via the chat function of the Circle Medical app (and please make sure to mention my colleague's name, Gemma, in your message), and we can look into this situation from there.
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Jennifer
Nov 16, 2023
Immediate Appointment
I have a chronic illness that requires monthly medication and I just moved from Florida to Virginia when I ran out of refills. I did not have time to find a new primary care physician, so I researched online medical assistance and decided to go with Circle Medical. Best decision I ever made. They took my insurance so all I had to pay was my co-pay and I had an appointment scheduled the very next day.
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