Circle Medical Reviews | Read Customer Reviews of circlemedical.com

Circle MedicalReviews of circlemedical.com

3.61,274 reviews
Clinics
333 1st Street #A, San Francisco, California

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Circle Medical

About Circle Medical

Primary care, around you.Circle Medical is a primary care clinic that makes it easy to connect with a top-rated, board-certified provider for same-day or next-day video appointments. More than 50,000 patients per month use Circle to establish an ongoing relationship with a trusted primary care provider for their general physical and mental health, preventive care, medications, referrals and treatment of chronic conditions, as well as any urgent issues that come up.Circle Medical accepts most PPO insurance plans. No membership fees.Our services include:- Full-service primary care- Annual physicals/wellness exams- At-home sleep studies- Gender-affirming hormone therapy- Chronic disease management- Sexual health consultations- Sickness or injury visits- Blood tests- Prescriptions and refills, including controlled substance medications- Referrals- PrEP- and much more Currently available for video appointments in 25+ states and Washington D.C. Physical clinics with in-person appointments in San Francisco, Beverly Hills, Manhattan, and more coming soon. Book An Appointment

Circle Medical (circlemedical.com) has 1,274 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: circlemedical.com
Website: circlemedical.com
Category: Clinics
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 25% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Circle Medical reviews

1,274 approved reviews, newest moderated first

Gabe
Nov 16, 2023
My first time seeking help and I only…
My first time seeking help and I only wasted $150 and my time. Told me if I was late I’d have to pay a fee, but they were late and it’s okay. Felt like I was talking to myself and got nowhere until I mentioned I was in the military and pretty much said the same stuff as before. After talking to a wall, finally came to a conclusion that I needed depression and anxiety pills. Not once did I mention I was depressed nor had anxiety. That’s my experience.
Response from Circle MedicalNov 30, 2023
Hello, and thank you for taking the time to voice these concerns. We take all patient complaints very seriously, as we use them to improve our processes and the overall patient experience. If you are able to, please use the chat function of the app to reach out to me (please make sure to mention my name, Wanji) as I would love the chance to further investigate and better understand this issue, as well as figure out any actions that can be taken to make things right.
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Juliette G.
Nov 16, 2023
The doctor listened and was attentive
The doctor listened and was attentive. I've never dine an online appointment but it was just like going to the office only more convenient
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Fatimah K.
Nov 16, 2023
May as well be talking to bots.
May as well be talking to bots.
Response from Circle MedicalNov 30, 2023
Hello, and thank you for taking the time to voice your feedback and concerns. I completely understand your frustration and would like to assure you this experience is not in accordance with our standards of patient experience. I would love to look into this situation further and figure out what can be done to make things right. If you are able to, please reach out to me via the chat function of the app (and make sure to use my name, Wanji, so your message is flagged to me right away), so I am able to help you further from there!
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customer
Nov 16, 2023
I’m so grateful for Dr
I’m so grateful for Dr. Mirza, she is thorough, kind and compassionate! She found out what I’ve been suffering from for 3 years in one month. She is excellent!
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Anne
Nov 16, 2023
Never got a diagnosis
Never got a diagnosis
Response from Circle MedicalDec 4, 2023
Hi, thank you for taking the time to provide us with this feedback. I would love to better understand what happened and determine what we can do to make it right - if you are able to, I encourage you to reach out to me (Wanji), so I can look into it from there.
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Yeeeeeeeeeee
Nov 16, 2023
Wasted Money on No Help
Multiple visits costing me money only to have my Dr. Never reply to the pharmacists calls. When pharmacies refused to even tell me if hey could fill my prescription I was given no help. I've decided to try a different local service and will be recommending anyone else avoid you guys as well
Response from Circle MedicalDec 4, 2023
Hello, and thank you for taking the time to voice your concerns. We take all feedback very seriously as we use it to improve and create a better patient experience. We have recently been experiencing a surge in patient requests, specifically those related to prescription/pharmacy issues, and we are working hard to assist all patients as quickly as possible. However, I do know how frustrating the delay has been for many of our patients. I would love the chance to better understand this situation as well as determine any actions we can take to make things right. If you are able to, please reach out to me via the chat function of the Circle Medical app (and please make sure to mention my name, Wanji, in your message), and I can look into this situation from there.
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LunnG
Nov 16, 2023
Outstanding experience with my primary care provider
My experince with my primary care provider (Ashley Bailey, RN) is aways outstanding. She shows a real intestest in the well being of her patients and provides outstanding consulation and care. I wish every health care provider was as patient focused as her.
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Tori
Nov 16, 2023
My provider
My provider, Yoandy Trujillo is very professional, personable, and attentive. He listens to what I have to say and never makes me feel as though my concerns aren’t being heard. I feel included in the decisions that are made concerning my health and I feel confident that my care is in good hands with him. He is quick to respond if I have any issues and has availability whenever I need to be seen. Switching to this provider is the best thing that I could have ever done for my health!
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