Circle Medical Reviews | Read Customer Reviews of circlemedical.com

Circle MedicalReviews of circlemedical.com

3.61,274 reviews
Clinics
333 1st Street #A, San Francisco, California

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Circle Medical

About Circle Medical

Primary care, around you.Circle Medical is a primary care clinic that makes it easy to connect with a top-rated, board-certified provider for same-day or next-day video appointments. More than 50,000 patients per month use Circle to establish an ongoing relationship with a trusted primary care provider for their general physical and mental health, preventive care, medications, referrals and treatment of chronic conditions, as well as any urgent issues that come up.Circle Medical accepts most PPO insurance plans. No membership fees.Our services include:- Full-service primary care- Annual physicals/wellness exams- At-home sleep studies- Gender-affirming hormone therapy- Chronic disease management- Sexual health consultations- Sickness or injury visits- Blood tests- Prescriptions and refills, including controlled substance medications- Referrals- PrEP- and much more Currently available for video appointments in 25+ states and Washington D.C. Physical clinics with in-person appointments in San Francisco, Beverly Hills, Manhattan, and more coming soon. Book An Appointment

Circle Medical (circlemedical.com) has 1,274 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: circlemedical.com
Website: circlemedical.com
Category: Clinics
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 25% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Circle Medical reviews

1,274 approved reviews, newest moderated first

Vicki
Nov 16, 2023
A great experience
They make it really easy and they’re so professional! I highly recommend it.
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William
Nov 16, 2023
Excellent, convenient, and flexible.
Telehealth is so convenient. All of my needs are met and I have the ability to contact someone in case of a problem. I really enjoy Circle Medical and will be using it for the foreseeable future.
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Bruce
Nov 16, 2023
My doctor felt personable and easy to…
My doctor felt personable and easy to connect with.
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Mark N.
Nov 16, 2023
Jessica is thoughtful and very helpful
Jessica is thoughtful and very helpful
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customer
Nov 16, 2023
Caring Doctors
Easy scheduling, great and caring doctor
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Concerned P.
Nov 16, 2023
an absolute SCAM
an absolute SCAM. I scheduled a virtual appointment to refill my prescription using a large button that said “free virtual visit”. TWO MONTHS LATER, I was charged billed $500. When I called to explain the mistake, the billing department said there was nothing they could do, but acknowledged that it was a “low complexity visit”. I felt violated, and asked them to cancel my subscription with an immediate refund, and asked them to remove my data from all of their systems. They can’t remove my data due to HIPPA compliance. So not only did they scam me, but they have access to my sensitive health information. PLEASE think twice before using Circle Medical.
Response from Circle MedicalNov 27, 2023
Thank you for bringing this to our attention and sharing your experience. I encourage you to reach out to me (Wanji) through the app, as I would love to look into this further and see what we can do to make this right.
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Sam
Nov 16, 2023
fast , efficent, good visit!!
Doctor Laura was great. I am still looking for a local doctor whose hours of available in the real world meet my own
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Rezwan
Nov 16, 2023
Really bad service
Really bad service. Everything is online, so they save soo much money. I would think they would pay for good employees. Customer service reps are incompetent, billing is a blunder. You’ll get a wrong bill coz they do it incorrectly with insurance. You’ll see a doctor from a different state and that maybe out of network for you. They also don’t keep good records and take forever to provide copy of your records to you. On top of all that, the doctors/providers don’t stay for long. Most likely they are underpaid. They see too many patients a day. This is a perfect business model if you are the owner of the company.
Response from Circle MedicalNov 27, 2023
Hello, and thank you for taking the time to voice these concerns. We take all patient complaints very seriously, as we use them to improve our processes and the overall patient experience. If you are able to, please use the chat function of the app to reach out to me (please make sure to mention my name, Wanji) as I would love the chance to further investigate and better understand this issue, as well as figure out any actions that can be taken to make things right.
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