CigarClubReviews of cigarclub.com

Would prefer a variety pack over the same one

Slow getting cigars

Very good, I liked the variety!

Everything was great except for when I initially made my order it took a very long time to ship . At least a few weeks

Overall the experience is great, but I thought with signing up for the 10 cigar monthly subscription, it would’ve been 10 different cigars not two five packs of the same cigars. A little disappointed for how much the subscription costs.

Good quality cigars at a decent price per month.Good subscription to have.

The selection and rating guide is a nice touch.

They’ve been a pleasant experience. I have had the 10 CigarClub monthly subscription for 4 months and can honestly say each month has been better than the previous one. I’ve had a good experience with their customer service and billing when I messed up my payment method and was curious when the cigars would ship. I wanted to give CigarClub 5 stars but I took away one purely because of their website. It is not very user friendly. I’ve had friends ask me if it’s a legit company because the website seems “off”. One of the biggest complaints I have is they express how if you rate your monthly cigars your next months will be tailored to your taste. So far that is true BUT rating cigars is a hassle and a half. The QR code you get with your cigars is AMAZING, but the issue lies when I click on the cigar and is asked if I want to rate it. It has me click on a different link and when I click on that link, I am forced to find my cigar in an ever-growing cigar list which has been annoying. I wish I can just click on the rate this cigar and it takes me directly to rate the cigar instead of a list of over 100 cigars that I have to scroll through. Good luck when you have a cigar that is farther in the alphabet. Overall my experience has been very pleasant andI will continue my monthly subscription. I just wish the website and the rating of cigars were more user friendly.