Ciao Italy ToursReviews of ciaoitalytours.com

#1 The quality and location of the hotels #2 The ease of the transfers-prompt, courteous guides and drivers. Except for our last pickup for the airport. Driver arrived 35 minutes late, no call, no apologies. We were just about to call cabs to get us to airport. We arrived with no time to stop at Vat tax booth and my daughters had spent over $3000. #3 the organization and patience of our travel planner Trish Martin. #4 Our special events -the trip to Cinqueterra, our cooking class in Florence, our gondola ride in Venice, Pompeii guide

Our trip was so well planned- every transfer was smoothed by a knowledgeable tour guide, our hotels were beautiful, and our trip was like a dream!

All transfers were very well assisted. All tours were excellent

All accommodations were excellent with a central location to all attractions and restaurants. Drivers and escorts were all on time and waiting for us in spite of airline and train delays. We gave a description of what we wanted to do on our vacation and everything was setup perfectly.

One of the biggest helps provided was the transition escorts that would meet you at the airport, hotel, or train station and navigate you to your destination. This reduced stress. Made us feel like royalty actually. The person that guided us from our hotel in Venice to the train station made sure we got on the correct water taxi (there were several waiting). She also gave us a helpful summary of how to find the proper platform for your incoming train and things to beware of in the public station. The other piece that stood out was just the correct amount of activities per day to allow for some downtime and for some ad hoc adventures as well.

Every single detail when creating a private experience, tours, transfers, train accommodations are seamless. Never any problems

I own a travel agency and had a great experience with Ciao Italy. They built a wonderful itinerary for my clients and they provided excellent service.

We loved that the hotels were top notch. All the tours were as scheduled and exceeded expectations. The drivers showed up on time and were very knowledgeable and hospitable. We really liked our driver Americo. He was wonderful. We will probably use you company in the future!