Ciao Italy ToursReviews of ciaoitalytours.com

We recently went to Italy and used our agent Mystic Valley Travel who partnered with Ciao Italy Tours to arrange what turned out to be a vacation of a lifetime. Ciao Italy organized a remarkable itinerary that spanned two weeks covering northern Italy's most beautiful areas and sights. The itinerary included gondola rides in Venice, a cooking class in Florence, a vineyard tour, walking tours of the cities with a break for gelato, and walking tours via a hop on/off train in Cinque Terre. And there was so much more. We got to see the Last Supper in Florence which were the hardest tickets to get in all of Italy. The hotels were in excellent locations and in the center of where we needed to be. The driver pickups were excellent with everyone on time as we visited 5 cities and had several tours requiring pickup. All without having to worry about if and when they were coming. Avoid the anonymity of dealing with online agents who don't get to know you. This trip was personalized to our specific desires. Needless to say we’d use there services again in the future. And would highly recommend them to friends and family.

We had a couple issues with other vendors outside of ciao Italy during our trip. Guido, from Ciao Italy was extremely helpful and responsive when helping us resolve the issues. He went above and beyond to make sure we were happy and taken care of. Ciao Italy was a pleasure to work with and we will definitely refer them to friends and use them again should we take another trip to Italy!

Guido and I have been working on a Northern Italy tour since 2019. First time our group has used Ciao Italy. After a bad experience with another company's guide I was apprehensive trying a new company. Guido was so helpful through the whole process and worked with me through all the ups and downs of Covid. I cannot express how happy me and my group are with all the details that were planned. I feel they have gone above and beyond what was required of them. All the details were more than I expected. Loved working with Beatrice. Our guide Renzo for the Lake portion and Giovanni for the Venice portion were excellent. They made the trip for us. Highly recommend using Ciao Italy for your customized trips. Thank you!

Italy - Florence, Cinque Terres, and Tuscany - Guido D'Ugo assisted with the organization of our entire 12 day trip for a family of 6 adults. All of our drivers were professional and on time. We loved everyone of the private tours/excursions, including our cooking classes and private winery tours. When external forces created issues, Guido was right there assisting with an immediate and appropriate resolution. I highly recommend Guido to assist you with your tour of Italy! Our trip was amazing!

I can think of a more trusted or valued travel agency. Barbara Saltarelli and Guido D'Ugo showed great compassion and flexibility during the COVID crisis. Quality and client satisfaction is what makes Ciao a special place to arrange your travel needs.

No one knows Italy like Ciao! We like the many options they offer and the ability to completely customize a tour to the clients wishes.

I worked with Isida and she was extremely fast to reply as always very pleasant.. She also offered advice and ideas. Enjoyed working with Isida and CIAO ITALY! Debbie Bellamy, Owner/Travel Advisor Travel Visions Wilmington, DE

Love working with Ciao Italy!!!!