Justin C.
Really bad costumer service. Payed but never received items
This is probably one of the worst online purchase experiences in my life. I ordered and payed for items and never received an order number or a verification. I tried to contact the seller numerous times: phone, email, twitter. A month later I got a reply telling me that their EU service is down. It is now over 40 days since I placed my order and I have decided to dispute it. A quick check on twitter reveals that that's what they have been telling people since mid November. Nevertheless, Chrome continues to accept orders and payments, even though they are unable to ship items or provide customer service. They have done so for over 3 months, and I have spoken with numerous other twitter users that also -basically- have been scammed. Chrome's products are amazing. A backpack I bought 5 years ago has travelled around the world with me and is still one of my most beloved items. Buy Chrome. But only at a real life store. NEVER online.