Mike M.
Order not completely filled
I really dont want to give a negative review because the one item I did receive arrived with no problem, it was well wrapped and clearly who ever processed it for shipment did well. My only real complaint is that I ordered two items, both in stock at the time of order, one of them was canceled for not being available. Unsure of how your inventory works but it seems to be flawed. I received an email stating my order had been revised and a credit issued for the item out of stock. I think it would be a nice customer service to offer something like a 10 or 20 percent discount as an apology for the issue.
Response from The Christmas LoftOct 31, 2022
Hi Mike, Thanks for taking the time to write that review, I'm so sorry about the incomplete order, we are installing new software and procedures at our new warehouse which will greatly improve our inventory accuracy, however, I'm sorry that you had a less than stellar experience. Thanks so much for letting me know, Stephen