The Christmas LoftReviews of christmasloft.com

Response from The Christmas LoftNov 12, 2023

Hi Kim, Thank you for your message. We understand your frustration with the delay in your order, and we truly appreciate your patience during this time. As a gesture of goodwill, we have already reached out to you, and we've issued a full refund to make up for the inconvenience you've experienced. If you have any further questions or concerns, please feel free to reach out to us. Your satisfaction is important to us, and we are here to assist you in any way we can. Kindest Regards, Stephen

Response from The Christmas LoftOct 28, 2023

Hi Amy, Thanks so much for letting us know and I'm super sorry you were disappointed in the ornament, please feel free to return it and we'll make sure to fully refund you including shipping. If you need any help just reach out to [email protected] and we'll do our best. Thanks so much, Stephen, owner of The Christmas Loft

Response from The Christmas LoftOct 28, 2023

Hi Rosa, Oh dear! I'm so sorry to rad this. I do hope you were helped quickly. We really try our best to make sure every order is perfect. Please let me know if you need any further help by calling us at 603 745 8297, or emailing [email protected]. Thanks so much, Stephen