Christmas CentralReviews of christmascentral.com

Items they ship do not match the description. The Candolier I ordered was described as having a timer, 8 hrs on/16 off. What they sent was a light sensor one in a damaged package & a light bulb pulled out of the socket. Not worth the hassle of sending back. Last year, I ordered a tree stand. It was the wrong one according to the description. I returned it for a replacement twice. Finally they refunded my money & told me to keep the tree stand they kept sending me. I donated it to a thrift store.

I bought a gargoyle water fountain as a gift for a friend who liked mine (which I purchased years ago from a reputable company). What I received from Christmas Central for $165 was a shoddy knock off. While the base is the same as my original, the top gargoyle component is a cheap replica made of flimsy plastic. Sham, scam, they don’t give a damn.

Ordered 3 push carts for golf. I was skeptical about the site to begin with, but gave it a shot. I received an email that the products were damaged during the process time and I would not be receiving them. Not surprised but kinda bummed!

I bought an item with this company with 1 day shipping. already pass 1 week and nothing happened , I already call 2 times customer service with no solution, ( the same person told me one thing 2 days ago and now the told me to wait more 5 days, then i request to talk with a manager, for my surprise he told me for the second time, the manager is not there. Don't loose your time with this company!

I've been buying from Christmas Central for a few years now. I'm always pleased with their merchandise and prices. Also good and fast shipping. This is the last week in February and I already have a list in the shopping cart again. Great customer service also. I just read some of the reviews 03-12-25. First I'm shocked at some of these terrible things that people have said about Christmas Central. I really have been buying from them for so many years I've lost count. I have never, ever had a bad experience or bad customer service from them. I really don't believe the things are even true that I read today. I still think they're great. And I always love the FAST SHIPPING! And GREAT CUSTOMER SERVICE! With all of my experience with them I just don't believe any of those bad things are true. I must have ordered from them dozens of times over the years. I just dare you to try them, you won't be sorry.

I have been waiting over two weeks from the time the return was RECEIVED until today with absolutely no refund. 5 or 6 days after receipt to issue a refund? Unreasonable.

Terrible product. 28 in artificial poinsettias were crushed and broken. Don't be fooled by the voluminous presentation in their pictures, These things look emaciated. And to top it off only a white Styrofoam holder. Don't bother with this produxt or company, its a sham presentation on their website for a sham product. Avoid, go elsewhere.

I ordered 3 pillows. They sent me 3 pillow covers and 3 pillow inserts but one of the inserts was the wrong size for the cover. Back and forth with the “help” desk and they wanted me to take time out of my day to ship back an item that was their mistake. Buyer beware!!