Christian Book DistributorsReviews of christianbook.com

Without me being aware I was charged $16.95 for 2 months for nothing! I called and was told I had checked a box during an order. For what I never understood. I will NEVER order another item from them.

We ordered a school curriculum and we received the wrong book. They apologized and resent the order and then resent the same wrong book again. Now we are two weeks late on the curriculum we need. They said they would send the order with two day shipping and now we get an email that they had their inventory wrong and they cannot fill the order at this time. We called to complain and their was no effort to correct the problem. They simply did not care and when we explained what happened and said we were going to leave a negative review they simply said "ok" with no apology or effort to rectify the problem. Very poor customer service. Very disorganized. This is the second time we've had problems with them listing inventory they don't actually have. We will not support this business again. They have lost us as a customer!

I just found out that this company is supporting transgender’s which goes against the Bible. Just like homosexuality goes against the Bible, so I highly recommend that you stay away from it because transgender’s are not Christians this company on cares about money not about customers.

I ordered a Vines Expository Bible and received a empty package. I had a very hard time to contact a representative regarding this matter (without giving my credit card info). The 1-800-247-4784 is to a company that sells medical devices. I WANT MY MONEY BACK! Please stand behind the name CHRISTIANbook.com. I paid through Pay Pal.

I placed an online order for communion cups on February 1, 2023. The confirmation email said the "item is in stock and ships within 24-48 hours". Today, February 13, I called to check the status of my order and was told my order was cancelled because the product is not available. They said I can order different communion cups instead. I asked for some samples to see if they would work, Allison said they are not allowed to send samples. It took almost two weeks to find out my order was cancelled when it should have shipped within two days. I DO NOT recommend this company.

Complete scam artist. They didn’t do the edits as we asked, they took our money and didn’t refund anything-even though they didn’t provide the services requested. There editors changed our own edits. Who does that? When an author writes a book in first person, it’s different than writing a story. These people could not grasp that concept. I would put your money elsewhere. Nothing Christian about this company!

Christian Books.com has completely unethical customer service. People who pick up the phone have no respect for customers and are extremely rude. I placed 50 copies of training materials on early Monday and paid extra for two days' shipment (Order # 126451835). After the order was set, I called to confirm everything was correct, and the guaranteed shipment after two days would be Wednesday. After two days, I received an email stating that 30 copies of my order had partially shipped and the rest 20 copies will be delivered on July 4 (i.e., after three weeks.). I called and spoke to a person named Chris, a person of extreme disregard for customer service. Chris declined to return the extra payment I have made for the expedited shipment. He said the two-day expedite shipment starts when the order has shipped, NOT the date the order has been placed. I had never heard of such expedited delivery before. My order was for Sunday School teachers' training over the weekend. Chris said you could cancel the order and go elsewhere if you want. I had never had such disrespectful customer service, which was very disappointing.

I ordered a custom print Bible and they kept changing the date it was to be available. the only good thing I can say is that I was able to cancel the order. now I just need to remove myself from their email list.