Christian Book DistributorsReviews of christianbook.com

Terrible customer service! Argued with me about my order. I placed an order in April 2026 and during the placing of the order of NeeDohs, the website said nothing about the order being on back order and would NOT arrive until August, October and even into November. I got an email AFTER placing my order that it would take that long. Customer service argued with me and told me that the website said that at the time of purchase. LIES!!! Don’t use this company!

I also was "wowed" by the prices, stock and the fact of the name having the title of Christian in it. I made a huge mistake. Were they affordable? about the same as Amazon. Nice selection, yes. Customer service wasn't rude but very unwilling to help too. They sent out Bibles that had been personalized with names and I guess returned and they partially covered the names with something, sticking the Bibles in boxes as if they were new. Normally I just don't even bother with companies like this and simply never purchase from them again and make sure that whatever they did is passed along our network as well. Yet, the company has the name Christian in it, I bet it was bad employees or a mistake or something and they don't know... long story almost over, it wasn't, they knew, they really weren't concerned, it was my fault somehow and they don't compromise when money is involved. Insane. (If money ever makes me do something against Him or His word. I am okay sleeping on the street.) Although I didn't ask for a discount or anything, this was a purchase for a new Bible group that will be opening a school. I told her that if she felt it in her heart that they did wrong in fulfilling the order, they could simply send more of the same Bibles I had ordered to the shipping address. She either felt no wrong or shame, or that even a few Bibles being sent to people who have none would be too much for them. I do this often on a personal basis, so no. I don't want to use this company ever again and I hope that they change either their name or their way of thinking.

It's no surprise this website gets only 2.3 stars out of 5. Absolutely horrible customer service. Rigid and inflexible when mitigating issues. They'll gladly take your order, but when they can't fulfill it for some reason, they continue to make promises and string you along. I thought I would support the christian companyinstead of the mega-conglomerates. Nope. headed back to Amazon...

“Rewards” program costs $16.95 a month!!! Read the fine print! Never again!

After two weeks, they canceled my order.

I order a Bible from them and was asked to sign up for a rewards program, nothing was said about a fee or cost until I see they charged my credit card for 16.95 a month later. This company is as crooked as can be for the only rewards was the one they gave themselves for a one time purchase, they get to keep my rewards to them for evidently $16.95 a month

I give then 1 star only because it was the only way I could write this review. My first purpose for ordering my book here was so I could support a Christian business. I ordered my boo on Jan. 7 and kept being told it was on backorder all the way out to Mar. 3, so I thought I would do a google search to find that the SAME book was available immediately from Amazon, Walmart, and even the Satanic Target. I notice now that they have numerous problems with delivering things ontime, so I will not go back.

I bought two Bibles from them that should be here any day now. This morning I see a $16.95 charge from "Christian Book Rewards". I have unfortunately seen this scam before. Lucky I caught it on the first charge! I called and they said how sorry they were, that was so nice! But, now I have to wait three days for them to put my money back, bless their hearts. It is a shame as I thought the Bibles were a great deal, but they just lost all of my future business, due to their unscrupulous at best business practices..