ChosgohearingReviews of chosgohearing.com

Response from ChosgohearingOct 23, 2024

The correct way to wear a Completely-in-Canal (CIC) hearing aid is as follows: 1. **Hold the hearing aid correctly**: Use your thumb and index finger to gently pinch the upper and lower ends of the tail or removal cord of the hearing aid. Don't touch the mico there will be buzzing. 2. **Insert the hearing aid**: With a light and steady push, carefully guide the hearing aid into your ear canal. Avoid using excessive force to prevent discomfort . 3. **Ensure a comfortable fit**: Once the hearing aid is in place, it should sit snugly in your ear canal. Gently adjust it and change different size domes if necessary to ensure it fits securely but comfortably. Thanks CHOSGO Support Team

Response from ChosgohearingOct 23, 2024

Thank you for your feedback, please contact our customer service to replace the longer. Thank you

Response from ChosgohearingOct 9, 2024

Thank you for sharing your experience with us. We're sorry to hear that the product didn't fully meet your expectations. I have checked your order and noticed that you've been using the product for almost 4 months. Has there been any issue with the product recently? If you feel that the sound quality is not up to your satisfaction, or if the product isn't effectively addressing your hearing loss, please don't hesitate to contact our customer service team for a replacement or refund. We truly appreciate your feedback and thank you for your understanding.

Response from ChosgohearingFeb 22, 2024

Dear Mike Kelley, I hope this message finds you well. First and foremost, we sincerely appreciate you taking the time to share your thoughts on the K23 Bluetooth OTC Hearing Aids. Your feedback is invaluable to us as we constantly strive to enhance our products and services. We're sorry to hear that you've been experiencing difficulties with the Bluetooth connectivity, and we understand how crucial this feature is for a seamless experience. Our team is dedicated to addressing such issues, and we would love the opportunity to assist you further. If you could provide us with some additional details about the specific challenges you're facing, we'll do our best to find a solution that ensures a stable connection between the hearing aids and your phone. Regarding the sound amplification, we're glad to hear that it meets your expectations. However, we understand that clarity in conversations, especially in background noise, is equally important. Our team is continuously working on improvements, and your insights help us identify areas for enhancement. We value your trust in Chosgo, and we want to ensure that your experience with our products exceeds your expectations. If you have any specific preferences or suggestions on how we can make the K23 Bluetooth OTC Hearing Aids better suited to your needs, please feel free to share them with us. Once again, thank you for choosing Chosgo. We are committed to providing you with an excellent hearing aid experience, and your feedback is instrumental in helping us achieve that goal. If there's anything else you'd like to discuss or if you need further assistance, please don't hesitate to reach out. Wishing you better hearing and a wonderful day ahead! Best regards, Customer Support Team Chosgo