estelle S.
Nearly everything was wrong!!!
When we arrived at the hotel, I stood in the lobby for approximately 3 minutes listening to the desk clerk and another person talking before I finally tapped on the counter to get her attention. I then proceeded to check in and told her I wanted to pay cash but she insisted I give her a credit card to put on hold. We went upstairs to the room and it was only cool, in other words the air conditioner was not functioning properly. We also found out at check out that they were just renting the room as a King Suite because the Jacuzzi doesn't work. Then after all that I still couldn't pay cash for my stay because they CHARGED MY CARD ANYWAY!!! With employees and management like this, its no wonder they went out of business the first time as Comfort INN.