Glenn H.
Larissa, front desk clerkWe recently walked into the comfort inn…
We recently walked into the comfort inn & suites on Franklin drive in Washington Pennsylvania. It was not the hotel that we had booked our reservation for. Larissa, the desk clerk suggested that since we had parked and brought all our luggage in, to call the reservations number and have our reservation moved to their hotel, since they had a room. I couldn't get through to reservations in a timely fashion, so she use the hotel phone and put it on speaker so that we could try to get through quicker. After 10 minutes of waiting we decided that we would drive down the road to the hotel where our reservations were at. She gave us very thorough and accurate directions. She has a great personality and is in the perfect job to deal with the public. So many people would not be as conscientious or so willing to help. If you are in that area I highly recommend staying at their hotel. I contacted the hotel manager so that he would know what kind of great employee he had in Larissa. She is a real asset to the hotel!



