Choice HotelsReviews of choicehotels.com

Econo Lodge in Summerville, SC near Charleston-very dirty, ceiling falling, dumpsters emptied at 5AM, no cups, floor was filthy, sheets dirty-place needs to be torn down! I'm not real fussy, but this place was really bad and it was with tax a little over 100.00!

stay at sleep inn sc189 18 days my sister was passing at the hosp we only got our beds changed one time and very time had to go to the beck to get clean towels would have changed the motel but had to be at hosp at 8 am every morning and got back to the room at 5 or 6 in the night I called deck everytime and ask for manger but maid lied and told her the room was done but it only got done one time and that was the 9th day. Going to go back in sept to s.c but not going to stay there.

Horrible. We arrived after 12 hours on the road and in need of rest, we got to our room and it was not ready for occupancy. No towels, no trash cans and no curtains in the shower. We had to request for all of these and hung the curtain ourselves. The cleaning standard is very bad. I found a piece of chewed up gum on the phone. Windows are dirty. Inside elevator not properly cleaned. No refrigerator or microwave in the room which I was informed there was when I made the reservation. I've stayed in many hotels and this was the first one with low standards. The pictures on the website for this hotel is very deceiving because when you get here its not what you expect. I've never experienced anything like this in other hotels I've stayed in. In closing, the smell of Marijuana is very strong in the hallway.

DONT STAY HERE Booked room in December, Got a call in March stating there was a "GLICH" and they have to cancel my reservation when questioned Manager of property AMANDA hung up on me. I had my wife call and see if she could explain it and she stated SORRY CANNOT DO ANYTHING NOT HER FAULT AND HUNG UP ON MY WIFE! Tried calling corporate where message states they are open till 5PM MDT and you cannot get thru to anyone! I was trying to get a hold of CEO Patrick Pacious! No email for him or any other officer at Choice Hotels. Called customer support i finally got on phone after 1/2 hour wait. She was not from the US and stated she would run this up to her SUPS and they would call me back shortly. Shortly to Choice Hotels must be Never! Their was no urgency to rectify the situation! Now I am stuck with no place to stay downtown because all hotels are booked! We have a 3 day event in conference center and totally screwed. I cannot believe this place is still in business! User's recommendation: DONT BOOK OR STAY HERE THEY HAVE NO HONOR! Media files (shown publicly)

So I made a reservation in October for April, I received an e-mail stating that the hotel had been sold and is closed down and that they cannot cancel on my behalf. So I called to cancel and they won't refund my money. I don't understand this way of business. I guess I'm out 300$! Thanks! I will never use this hotel chain.

WoodSpring Suites 888 Arnold Commons Dr, Arnold, MO 63010 This hotel is managing by some 'HORRIBLE CHEATERS'. If you are attracted, seeing the 'low rate' , you will regret, when you will lose your money. If you complain about the hotels hundreds of different problems, they will take your money and then kick you out WITHOUT REFUND, This place is very UNHEALTHY [Room has 'BLACK MOLD', full of patients (not sure COVID patients or not), staffs don't wear masks, use no sanitizer etc.], UNCLEAN (no room service, no maintenance), UNSAFE (full of immigrant workers and your car can be broken). Here is my story – I stayed there for a couple of months. When I complained first time, to remove the 'BLACK MOLD', they took no action. Apart from that, I also complained about - 'HEATING' is not working, rainwater was coming inside the room, someone trying to break my car at night, they took no action, rather started threatening me. Finally, when I complained again about the BLACK MOLD, they kicked me out on 16th Nov, without REFUNDING the 10 days advanced payment (I paid for 28days, till 26th Nov). Also, they didn't refund 1st month's taxes (as per the state occupancy law if someone stayed more than one month, they need to return taxes). Now I need to go to the court to recover my money and need to file a complaint to MO-AG's office. So, if you go there to stay, instead of saving, you will waste more money and time, finally regret “why didn't I go to a better expensive hotel”.

Choice Hotels Corporate Report: (2nd Time Posting) Nothing but the truth stated here: As it stands today, I am so unhappy that I made a reservation with: "Choice Hotel" for the Comfort Inn and filled out their Choice Hotel Visa signature card that is serviced by Barclay Bank as well! I am thinking cancelling my reservation and go to another Motel (Marriott or the Holiday Inn) because of Choice Hotels and Barclay Bank. Sorry, that I requested a Choice Hotel VISA signature Card we do have many other Credit Cards. We have been with Choice Hotels since 2014 and we also get the same type of treatment on other reservations calls and now with their VISA signature card. We have a very high FICO score only to find out in my membership and my VISA Credit Card have been denied (rejected)! (My Debt -to- Asset’s ratio score: "4% Debt - 96% Assets)". Not the way to treat your customers. Also, they should stop advertising apply for your VISA Card. This Choice Hotel and the signature card is nothing but a BIG JOKE. You know the best type of advertising is the back porch! (One person says something bad about a firm to another person and they remember that and pass it on to someone else and add some more comments to the statements - soon then your firm starts start's getting less Stars or Points until you have no more). COMMENT: 1. Hotel Choice reservations is nothing but a BIG JOKE. 2. Also, you should stop advertising apply for our VISA Card. 3. We feel that your firm should either; Merge -or- Sell to someone else or close your business doors. Reservations Folks: 4. You should go to another reservation center to book your motel stays! (It just not worth your time, money, and effort) to stay at Choice Hotels. Reservations Folks: You should go to another reservation center to book your motel stays! (It just not worth your time, money, and effort) to stay at Choice Hotels. Thanks for your time to read this report. Vietnam Veteran

I got suckered into Choice Privileges Hotels scam back in 2016 in NC, USA. Please - stay away! They over-promise and under-deliver consistently. Best to just go directly to whichever hotel you want and book directly or use something legit like bookingl.com