Choice HotelsReviews of choicehotels.com

As you should know choice hotel is just a company name they franchise there name for the popularity to hotels such as days inn econo lodge and suburban lodge extended stay so every hotel experience will be different, however when you call the 800 number because you have problems they say they care and that they'll fix it ... What they mean to tell you is that you really should just call your lawyers because we are not going to help you solve this problem, doesn't matter if you a long tiem guest because you lost your home to a fire and you and your family have no choice but to stay at the cheapest hotel, need to save money so you call complaining that after 90 days your still being charged taxes (witch is against the law" or if your foot went through the floor because the hotel roof leaks and the time was looked allowing the rain from the hurricane to get under the tile and rot our floor ... So you had to take a trip to the emergency room be cause you fractured your foot while getting out of the shower..... Choice iotels will just call the front desk manager and cause more problems!!! They don't help solve the problem don't even bother calling them JUST HET A LAWYER

Extremely Problematic Company - I have called them throughout the morning to make some reservations, rates kepts shifting in each call. Terms and conditions are much worse than those of 3rd party reservation companies (like vio), who I was initially trying to avoid. Their call center's apparent scripting requires consumer spends tremendous time trying to make a reservation, perhaps the tactic that car showrooms use to keep the consumer in the dealer as long as possible to feel they are "invested". Call center represents itself as hotel franchisor, not sure that this accurate. Maybe, it is. Then, they seem to be trying to sell you some type of time share or other service at the end of each call. I made one reservation with them, which they now refuse to cancel without permission from the hotel. The hotel will not answer any calls and the call center reviews to take up the issue and call them. Their phone systems "disconnected" two or three times, requiring more calls.

Cambria Hotel North Conway We received an invoice for US$ 387.63 for our stay (2 nights). This is completely fine. Additionally, our debit card was charged US$ 50.00. I have emailed the hotel and Choice about this three times and have not received a response to date. What was the amount of US$ 50.00 debited for? Never more CHOICE HOTELS!!!!

Hotel was fine, it's their emails that are a major nuisance. I've 'unsubscribed' about 20 times, yet they are still coming every week. Very annoying.

THIS GROUP CHEATED ME! I WAS CHARGED DOUBLE THE ROOM RATE. I CALLED TO MAKE A RESERVATION AND ASKED THE DUDE, IF HE WAS AT THE HOTEL I CALLED AND HE SAID YEEEES!!! TURNS OUT THE LIAR WAS NOT AND HE WAS A THIRD PARTY RIP OFF. BEWARE OF RADISSON. DOUBLE THE RATE ON 2 ROOMS!! DON'T GO THERE DO NOT USE RADISSON!!

I used them for a year, three to four nights a week. I'm a nurse practitioner and had to travel for work. I applied for my free gas points at the end of the year, which was $250.00. I never received them. I then argued back and forth with them, including offering bank statements for about eight months. In the end they basically called me a liar and ignored me. Very disappointed in the company and the employees lack of professionalism.

SCAM COMPANY- DO NOT BOOK THROUGH CHOICE!!! Would love to give ZERO stars but can't. I searched online and booked a hotel for a football game in Athensin two weeks. The next day I find out the game is in Atlanta. Called to cancel my reservation and they REFUSED TO REFUND MY MONEY! STAY FAR AWAY FROM THIS COMPANY!!!

Très mauvaise expérience avec Choice Hotels. En arrivant à notre hôtel Rodeway Inn (à Detroit-Romulus) réservé à l'avance nous avons eu la très mauvaise surprise de découvrir que l'hôtel avait fait faillite ! De plus, notre hôtel avait été prépayé ! Aucun mail et aucune offre de compensation financière ne nous ont été proposées par Choice Hotels. Nous avons été obligés de nous débrouiller pour trouver un autre hôtel à nos propres frais !!! Payer pour un un hotel qui n'existe plus s'appelle du VOLE !!! English version : Very bad experience with Choice Hotels. When we arrived at our pre-booked Rodeway Inn (in Detroit-Romulus) we were very unpleasantly surprised to discover that the hotel had gone bankrupt! What's more, our hotel had been prepaid! Choice Hotels did not send us any emails or offer us any financial compensation. We were forced to find another hotel at our own expense! Paying for a hotel that no longer exists is stealing!