Billy N.
Good customer support overall
Good customer support overall, but I highly recommend that Choice sends out a notification to its users that spoofing calls are being made by scammers falsely representing Choice in an attempt to gain customers personal information. This needs to happen ASAP.
Response from ChoiceMay 29, 2026
Hi Billy, we appreciate your feedback and we've shared it with our team. Your security is our #1 priority at Choice and we regret to hear that as impersonation scams are increasing across all industries, including financial services. If anyone contacts you claiming to be from Choice and requests personal information, please follow these steps: -Do NOT share any personal or account information. -Get the caller’s full name, phone number with extension and email address, if possible. -Hang up immediately, then contact us using the official phone number listed on ChoiceApp.io. If you need anything else, please don't hesitate to reach out. Have a great day!




