Nate
Drained my Bitcoin account with their…
Drained my Bitcoin account with their $20 a month hidden fee. Beware.

Same bitcoin. Less taxes.
Choice (choiceapp.io) has 336 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Conyers, Georgia
Excellent
Showing 11 reviews with 1 star · Clear filters
Nate
Drained my Bitcoin account with their $20 a month hidden fee. Beware.
Tanya S.
I will say I’m not gonna pretend that I know anything about IRA’S but I will say the cash I have in there I’m not allowed to touch the money in there but they are allowed to take $20 a month out and all I can do is watch til it’s all gone. They also sent a letter saying they are custodial over my account and I don’t have a say about that either. What’s the purpose having one of theses account if you have no control over it?
Hieu T.
Won’t let you sell, can’t transfer your money back to your bank. Help support only let you chose there questions not yours. Scam site scam site. Be careful
Howard
I made a 'Distribution Inquiry' June 6 via email. On June 6 I spoke with Amanda P on the phone getting clarification. June 11 KT sent email apologizing for delay. On June 13 after speaking with Amanda P she informed me there was a block on my email address. I explained to her that I notified KT associates several years ago that my emails we're not getting to 'operations'. The associates like Amanda we're getting my emails. On June 13 at Amanda's direction I resent my forms to info@kingdomtrust - I requested a receipt. Today is June 21 - I have heard nothing and have not seen my cash deposit from KT.
Creston M.
This is the greatest scam going. They will not cover items believe too be covered. Read the small print because they have an excuse for everything to avoid having to pay. I.g. Air condition shot. Choice won’t cover because of rust! Give me a break. Please save your money and go elsewhere! Cres Mills
Henrye H.
Had I known, I would have invested my retirement benefits into something I could control, instead of these guys. I filed a complaint with pÓlygóndécÍph€r where the situation was controlled and my benefits reinstated
Response from ChoiceAug 1, 2022
Hi Henrye - thanks for sharing this feedback. Can you please send us an email with your contact info to help[at]choiceapp.io? We would like to investigate your case. Our main product is self-directed IRAs, so you as the account holder have full control over your retirement savings and how they are invested.
Gary M.
This company is fine at taking your money. It sucks at everything else. I was sold on the "Hold your keys" crypto wallet. After 6 weeks of trying to get them to move the crypto I bought with them into this wallet I've gotten nowhere. They request duplicate documents, randomly stop responding to email threads and whoever you reach by phone is powerless to resolve or escalate. Their billing system works fine though. They are more than happy to collect 1% a year fee on assets.
Alan S.
The telephone number precludes you from talking to a human being. I send time critical messages and they do not respond. It has been 48 hours and still no response. Is anyone home there?
Response from ChoiceMar 17, 2022
Hi Alan - I'm sorry you've had a trouble getting in touch with our Support team. We notified clients in March 2021 that we were moving to an outbound phone support model to provide better and more timely service to our clients. The best way for you to talk with one of our team members is by scheduling a support call here: https://www.choiceapp.io/legacy-schedule-a-support-call Alternatively, you can submit a support ticket or chat with one of our team members in real-time on this page: https://www.choiceapp.io/legacy-support