ChiquelReviews of chiquel.com

I love the fit but wish it was lighter in colour. I find the colours are challenging to decide on. My first wig I returned was too light and this one is too dark but will keep it

I wish you would send packages without signature being required It is difficult to get to our post office to pick things up. This isn't a sensitive item so I struggle as to why you force signature upon delivery

Was supposed to be USPS, but it wasn't delivered till 8:30 pm. Thats too late. Estimated time of delivery was changed twice.

I don't like that the wigs are not returnable as full payment id you use a discount coupon. I will not be buying any more from you because the site I have been using gives me a full refund regardless. That saves me an average of $200 per wig.

It took me a long time to make this decision. My husband hates it , he thinks I'm fine going bald like him. But I like the wig it suits me it is a bit bunch in the back. Fits really well around the head. Love the color. I find the hair length on the side a bit too long but that probably can be fixed. Overall it arrived OK. I may get another one at a later date.

Product was nice but item took months to arrive. Eventually it did and Staff was good about answering emails in a timely manner.

I love the feel of the wig... it's so soft. The original one I ordered was going to take longer to arrive, and this one was available sooner. So, I accepted the $20 discount. When I received the wig, it looked darker than the one I had initially ordered. Yet I probably will wear. Currently, I don't have the energy to consider exchanging it. Karen Moreno

Customer service was FABULOUS so I feel bad giving a lower score. It's for the fact that the photos online do not match the products you receive. In fact, the one wig wasn't even close to what I received .They definitely made it right for me, but I had TWO wigs sent that didn't look like what I ordered. The replacement one is absolute perfection, but arrived after the event I needed it for, since I had to return the original. I know this is more on the wig companies themselves, but as sellers, I hope they will really put pressure on the wig companies to provide accurate representation of the product you will receive. It's already hard even to admit you need wigs, but to then not be able to trust when ordering, it's a whole other level of distress added. With the cost of wigs being hard for many of us to spend, it would be great to NOT have it be such a bad thing to deal with. I DO appreciate companies like chiquel, who are willing to make things right, but I wish it didn't need to work like this. Amanda, their social media rep has made it a bit easier, but we need better online photos to shop from, please..we don't even need fancy pics, just accurate. I should note that while they were great about giving me a store credit for the one, and an actual refund for the other, I still have to pay $19 twice to send the items back. If I had been returning because I just didn't like the wig, I would understand, but in my case it was not even close to the colour I wanted (& confirmed with customer service before ordering. I wish I could submit pics of it